Jobs · OTHR · Iowa

Crisis Services Case Manager - Eyerly Ball

UnityPoint Health · Ames, IA · 2 days ago
OTHRFull-time

Overview

Make a Difference When People Need It Most As a Case Manager with our Mobile Crisis Response Team (MCRT) and Crisis Stabilization Community-Based Services (CSCBS) program, you'll play a vital role in helping individuals experiencing a mental health crisis access the care, support, and resources they need. Every day brings new opportunities to make a meaningful impact by connecting with clients in the community, collaborating with healthcare and community partners, and supporting individuals on their path toward recovery.

Responsibilities

  • Provide compassionate, person-centered case management services that empower clients to achieve their recovery goals.
  • Connect individuals with community resources, treatment providers, and support services to promote long-term stability.
  • Maintain accurate and timely documentation while ensuring client records meet program and regulatory requirements.
  • Build strong partnerships with mental health professionals, hospitals, law enforcement, schools, community agencies, and other stakeholders to coordinate quality care.
  • Represent the program through community outreach, education, and presentations to increase awareness of available crisis services.
  • Participate in scheduled Mobile Crisis Response Team (MCRT) daytime on-call coverage.
  • Encourage hope, independence, and recovery by providing ongoing support, advocacy, and consultation to individuals receiving services.

Qualifications

  • Education: We welcome candidates with a variety of educational backgrounds. Qualifications are based on a combination of education and relevant experience. Bachelor's degree preferred. Associate's degree accepted. High school diploma or equivalent accepted.
  • Experience: Depending on your level of education, one to two years of experience in mental health, behavioral health, human services, social services, or a related field is required.
  • Licensure: Valid driver's license required. Must be insurable under Eyerly Ball's automobile insurance policy.

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