Crisis Responder / QP / $1000 Sign On Bonus

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health and substance use challenges, join our team at RHA Health Services! We are currently seeking Qualified Behavioral Health Professionals III for full-time Mobile Crisis Management (MCM) positions serving Rutherford, McDowell, and Mitchell counties.

About the role

As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices, etc.) with the goal of helping individuals in crisis avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults in a mental health or substance use crisis.

This position consists of 15-hour on-call shifts from your home or the community. You are available to respond to a crisis event for the duration of your shift but when not engaged in an MCM activity, you are free to do what you like. This is not an office-based position; it is on-call, allowing you to work from your home or a location of choice within the county. Staff are guaranteed 40 hours per week paid regardless of hours worked.

Responsibilities

• Provides support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings in accordance with the service definition.
• Focuses on assisting individuals with living independently through strength-based interventions promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
• Facilitates relationships and serves as a link between individuals served, the company, family, guardians, local agencies, and the community.
• Minimizes the negative effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development, providing supportive counseling.
• Supports the client in the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
• Performs case management functions such as linking and arranging for services and referrals.
• Works closely with other clinical/professional staff to maintain communication and provide feedback, standardizing procedures, and expediting service implementation.
• All other duties as assigned.

Requirements

• Must meet the requirements of a Qualified Professional.
• Must live in the vicinity of Rutherford, McDowell, or Mitchell counties.
• Minimum of one year of crisis experience (ACTT, IIHS, inpatient treatment facility, or other service providing 24/7 crisis response duties).
• Qualifications for QP status:
  • Bachelor's degree (in Human Services field) & 2+ years full-time experience with the population served, OR
  • Bachelor's degree (not in Human Services field) & 4+ years full-time experience with the population served, OR
  • Master’s degree or higher & 1+ years full-time experience with the population served.
• License, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession.

Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.

Populations Served Include: Mentally Ill-Child, Mentally Ill-Adult, Substance Abuse-Adult, Substance Abuse-Child.

Pre-employment screening

• Complete criminal background check.
• Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• For positions that require driving: proof of driver's license, driver's insurance, and vehicle, if required for providing transportation for individuals.

Pay

$22.00-$24.00 per hour, plus a $1000 sign-on bonus paid per company guidelines.

Schedule

• 15-hour on-call shifts from home/community, 7:00 AM – 10:00 PM, 3 to 4 days per week rotating.
• Every other week results in a 3-day weekend off.

Benefits

• Payactiv: Early access to the money you’ve earned from hours already worked, before payday.
• Employee perks and discount program: Helps you save money.
• Paid Time Off: Available for full-time employees.
• Health/Insurance: Available for full-time employees.
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, emotional, and financial.
• Chronic Disease management programs: For hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job-specific training opportunities.

Contract/contingent workers and interns do not qualify for the above benefits.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.