Crisis Intervention Officer

Area of Interest: Support Services | Department: Gen Behavior Unit – Consultant | FTE/Hours per pay period: .4846 | Shift: Sat‑Sun 7 p.m.–7:30 a.m. (WEP) | Job ID: 187592

About the role

The Security Officer I / Safety Tech is responsible for providing services that seek to create a safe and secure environment for their assigned departments. They undertake activities designed to identify, deter, abate, or correct situations—both routine and emergent—within the scope of responsibility for the hospital. The role includes assisting with individual needs, maintaining a therapeutic and safe environment, observing, reporting, and recording patient behavior, providing basic care, and overseeing patient safety under medical team supervision. Basic assessments and trained observations are reported to the health team or designated member.

Responsibilities

• De‑escalate patients that are behaviorally escalated.
• Provide appropriate interventions, which may include physical interventions, in a violent situation.
• Respond to Security Assistance Needed and Behavioral Health Emergencies by screening patients prior to admission.
• Provide a safe environment to the patients and departments that are assigned, including secure units, emergency department, and in‑patient medical units.
• Screen visitors before entry into behavioral health areas, patient rooms, and the facility for unauthorized or unsafe items.
• Provide personal assistance, medical attention, emotional support, or other personal care to patients and their visitors.
• Evaluate/assess patient’s current condition and mental state frequently, elevating concerns to nursing staff as appropriate; conduct 15‑/60‑minute patient rounding.

Qualifications

• Education: High school diploma required; post‑secondary education in counseling, therapy, or psychology preferred.
• Experience: 1‑3 years working in a related field preferred.

Benefits

• Paid time off, parental leave, and paid holidays.
• 401(k) matching.
• Employee recognition program.
• Dental and health insurance.
• Short‑ and long‑term disability.
• Pet insurance.
• Early access to earned wages with Daily Pay.
• Tuition reimbursement.
• Adoption assistance.

Schedule

Saturday and Sunday, 7 p.m. – 7:30 a.m. (WEP). FTE/Hours per pay period: .4846.