Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm
About the role
Our DeKalb Regional Crisis Center (DRCC) is a vital access point for adults in crisis. Whether walk-ins, hospital referrals, or involuntary evaluations, we provide compassionate and structured stabilization through three levels of care — including our Crisis Stabilization Unit (CSU) where you’ll make a powerful difference.
Responsibilities
- Conduct community needs assessments to guide individualized support
- Provide recovery-oriented and trauma-informed care
- Create, update, and track progress on Individual Treatment Plans (ITPs)
- Coordinate discharge planning, including housing, shelter, or inpatient referrals
- Facilitate skills-building groups and document participation
- Support across PES and CSU units as needed
- Collaborate in daily treatment team meetings to ensure continuity of care
- Partner with families, transportation, and community providers to ensure seamless transitions
- Accurately document progress and reauthorization needs in the EMR system
- Absorb individuals with WRAP plans, SNAP benefits, and post-discharge resources
Requirements
- Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
- Strong organizational skills and documentation abilities
- Comfort working in high-intensity settings with diverse populations
- Strong communication and teamwork mindset
- Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
- Tech-savvy enough to handle electronic documentation
- Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
- Preferred: One (1) year of experience in mental health or substance use support
Qualifications
- Pre-employment drug screening and successful completion of a criminal history background check is required.
Skills
- Compassion
- Collaboration
- Coordination
- Documentation
- Highly organized
- Highly communicative
- Teamwork
- Technical proficiency
- Vital sign taking
- MVR completion
Benefits
- Flexible schedule: Sunday–Thursday, 7:00 AM–3:45 PM
- May require holidays, weekends, or extended hours as client needs arise
- Regular continuing education required
Pay
- Competitive salary based on experience
Schedule
- Full-time: Sunday–Thursday, 7:00 AM–3:45 PM
Benefits
- Health insurance
- Retirement plan
- Professional development opportunities
- Employee assistance program
Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff. If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Together, we can forge pathways to a healthier future for all.
Why Join Claratel?
- We are CARF-accredited and deeply committed to diversity, equity, and client-centered excellence.
Apply Today
Ready to help individuals move from crisis to clarity? Bring your compassion and coordination skills to Claratel’s CSU team and start transforming lives — starting with your own. Apply now and help us light the way forward.