Crisis Assessment Shift Supervisor - CONTINGENT

Job Requirements and Qualifications

• Education: Bachelor's degree in social work, Psychology, Counseling, or a related field or Registered Nurse (RN)
• Licensure: Requires possession of a valid driver’s license and an acceptable driving record. Must be licensed in Michigan as a clinical social worker (LCSW), psychologist, professional counselor (LPC), or marriage and family therapist (LMFT).
• Training Requirements (licenses, programs, or certificates): Certification in crisis intervention or trauma-informed care
• Experience Requirements: Previous experience in crisis intervention or emergency mental health
• Proficiency in using electronic health records (EHR) systems
• Bilingual or multilingual abilities
• Strong interpersonal and communication skills
• Knowledge of crisis intervention techniques and mental health assessment tools
• Basic understanding of community resources and referral processes

Essential Functions

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians.
• Ensure that assigned clinicians are apprised of current evidence-based practices (EBP’s), implement EBP’s, and ensure that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner and provide supervision when this goal is not being met.
• Work to ensure clinicians are compliant with quality and regulatory standards.
• Communicate with individuals and community stakeholders to provide education related to crisis services.
• Aid front desk supervisors in ensuring that there is a good working relationship between customer service and clinical staff and lines of communication are kept open.

Job Specific Competencies/Skills

• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Strong analytical and problem-solving skills
• Ability to remain calm and focused under pressure
• Empathy and strong ethical standards
• Good documentation and record-keeping skills
• Knowledge of HIPPA, Microsoft 365, Recipient Right’s Mental Health Code, Medicaid Manual, Regulatory compliance, and Oakland Community Health Network’s Core Competencies

Job Specific Knowledge Requirements

• Knowledge of crisis intervention techniques and mental health assessment tools
• Basic understanding of community resources and referral processes

Job Requirements and Qualifications

• Education: Bachelor's degree in social work, Psychology, Counseling, or a related field or Registered Nurse (RN)
• Licensure: Requires possession of a valid driver’s license and an acceptable driving record. Must be licensed in Michigan as a clinical social worker (LCSW), psychologist, professional counselor (LPC), or marriage and family therapist (LMFT).
• Training Requirements (licenses, programs, or certificates): Certification in crisis intervention or trauma-informed care
• Experience Requirements: Previous experience in crisis intervention or emergency mental health
• Proficiency in using electronic health records (EHR) systems
• Bilingual or multilingual abilities
• Strong interpersonal and communication skills
• Knowledge of crisis intervention techniques and mental health assessment tools
• Basic understanding of community resources and referral processes

Job Specific Competencies/Skills

• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Strong analytical and problem-solving skills
• Ability to remain calm and focused under pressure
• Empathy and strong ethical standards
• Good documentation and record-keeping skills
• Knowledge of HIPPA, Microsoft 365, Recipient Right’s Mental Health Code, Medicaid Manual, Regulatory compliance, and Oakland Community Health Network’s Core Competencies

Job Specific Knowledge Requirements

• Knowledge of crisis intervention techniques and mental health assessment tools
• Basic understanding of community resources and referral processes