Crisis Assessment Shift Supervisor - PART TIME

Job Summary

This position supervises clinicians, ensuring quality care and documentation. It oversees hiring, training, and performance evaluations, provides direct clinical services, response, and supports quality assurance and interdepartmental collaboration.

About the Role

The role is part-time, scheduled to work 1 day per week. Schedules are one 12-hour shift per week, with options for day shift (7:00 AM – 7:30 PM) and night shift (7:00 PM – 7:30 AM).

Responsibilities

• Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians.
• Ensure that assigned clinicians are apprised of current evidence-based practices (EBP’s), implement EBP’s, and ensure that the agency is meeting or exceeding standards of good clinical outcomes.
• Ensure that all paperwork by the clinical staff is completed in a professional and timely manner and provide supervision when this goal is not being met.
• Work to ensure clinicians are compliant with quality and regulatory standards.
• Communicate with individuals and community stakeholders to provide education related to crisis services.
• Aid front desk supervisors in ensuring that there is a good working relationship between customer service and clinical staff and lines of communication are kept open.

Requirements and Qualifications

• Education: Master's degree in social work, Psychology, Counseling, or a related field or Registered Nurse (RN)
• Licensure: Requires possession of a valid driver’s license and an acceptable driving record. Must be licensed in Michigan as a clinical social worker (LCSW), psychologist, professional counselor (LPC), or marriage and family therapist (LMFT).
• Training Requirements: Certification in crisis intervention or trauma-informed care
• Experience Requirements: Previous experience in crisis intervention or emergency mental health
• Experience with Technology: Proficiency in using electronic health records (EHR) systems
• Bilingual or Multilingual Abilities: Strong interpersonal and communication skills
• Knowledge: Knowledge of crisis intervention techniques and mental health assessment tools, basic understanding of community resources and referral processes

Job Specific Competencies/Skills

• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Strong analytical and problem-solving skills
• Ability to remain calm and focused under pressure
• Empathy and strong ethical standards
• Good documentation and record-keeping skills
• Knowledge Requirements: HIPPA, Microsoft 365 Recipient Right’s Mental Health Code, Medicaid Manual, Regulatory compliance, Oakland Community Health Network’s Core Competencies

Additional Information

• Travel Required: No
• Physical Requirements: Yes
• On-Call Schedules: Yes
• Other: Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture.