Crew Tracker

About the role

Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. This job is a member of the Crew Scheduling Team within the Integrated Operations Division, responsible for ensuring a complete crew on all American Airlines flights.

Responsibilities

• Monitors flight progress using Crew Watch, LOFDS, and Screen Printer
• Operate reporting and messaging tools such as Control Panel, CorpConneX, and the Fatigue Event Management system
• Maintains and controls system wide coverage on all flights through coordination with IOC personnel including Pilot and Flight Attendant Scheduling
• Modifies existing sequences and creates new crew sequences to maintain schedule operations affected by misconnections, illegalities, flight cancellations and irregular operations
• Communicate with crew members using the Voxai phone system
• Assists Crew Schedule operational employees, when necessary
• Assists with on the job training for incoming new hires as required

Requirements

The minimum qualifications for this role include a High School diploma or GED equivalency. Preferred qualifications include a Bachelor’s Degree, 1-year Crew Scheduling experience, and knowledge in Operations and Native Sabre/DECS experience.

Skills

• Ability to analyze and exercise sound judgment in making decisions based on information gathered/reviewed
• Ability to be flexible and capable of adapting to constant change
• Ability to work with all levels of management and union groups
• Ability to prepare written and verbal turnovers
• Ability to learn computer applications and apply knowledge
• Ability to prioritize and handle multiple tasks concurrently
• Ability to work well under pressure and meet deadlines and with minimal supervision
• Ability to be able to manually complete duties in the event of computer outages
• Ability to speak clearly over the telephone and radio, and be understood by crew members regarding assignment, contractual and Federal limits
• Ability to memorize computer entry codes and city codes
• Ability to complete complex calculations with accurate values for a crew members duty day and rest that are compliant with labor agreements and Federal Aviation Regulations
• Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crew members
• Ability to read, understand and comprehend the Pilot and Flight Attendant labor agreements
• Ability to read, understand and comprehend Federal Aviation Regulations 14 CFR Part 121 and 14 CFR Part 117
• Ability to report to work on a regular and timely basis
• Ability to work shifts, including weekends and holidays
• Ability to work overtime as required, sometimes with little or no advanced notice

Benefits

As an American Airlines employee, you'll have access to a range of benefits, including:

• Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription and vision benefits from day one
• Wellness Programs: Tools, resources and support to help you be the best version of yourself
• 401(k) Program: Available upon hire, with employer contributions available after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more