Crew Member

About the Role

As a Cheba Hut Crew Member, you will be the face of your shop and the entire Cheba-nation. You will craft great food by hand, engage the people around you in a positive way, and give a damn about your team, your shop, and your customers! Crew Members may have an opportunity to grow into Certified Crew, Trainer, Shift Leader, and management positions.

Responsibilities

• Customer Interaction: Strive to go above and beyond customers' expectations. Engage customer in a genuine interaction at every opportunity. Have a working knowledge of what we offer and who we are. Provide answers to customers questions. Accept payments and handle cash on behalf of Cheba Hut per cash handling procedures.
• Product Quality: Prepare food per Cheba Hut standards as outlined in our recipes and procedures. Maintain proper food handling, safety, and sanitation. Complete food prep in a timely manner. Complete each assigned task before moving on to the next. Use F.I.F.O. rotation to serve the freshest possible product.
• Vibe: Work hard and have a great attitude. Think and act "shop first". Embrace individuality and be respectful of the people around you. Look for opportunities to help co-workers. Limit outside distractions from shop focus. Communicate using positive and productive words/actions. Cultivate positive relationships with coworkers, customers, vendors, and neighbors. Communicate sensitive and pertinent information quickly and effectively. Stay informed and up-to-date on all communications and results.
• Cleanliness: Keep customer service areas clean and sanitized. Keep the work area safe and clean. Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects. Perform opening, closing, and shift change duties per standard operating procedures.

Requirements

• Think "shop first"/"customer first."
• Demonstrate integrity.
• Demonstrate self-direction.
• Ability to follow oral and written instruction.
• Ability to communicate effectively and respectfully to employees and customers.
• Ability to work with a diverse team and culture.
• Food safety/handling training (as required by state).
• Must operate all equipment safely and in compliance with health and safety standards.

Working Conditions

• Reliable transportation required.
• Occasional late-night or early-morning shifts may be required.
• Ability to work well under physically and mentally stressful situations.
• Ability to lift up to 50 lbs.
• Stamina to work a 10-hour shift.
• Ability to stand for up to 10 hours per day.
• Ability to bend, reach, and maneuver in tight workspaces.
• Consistent access to a working smart phone.
• Overtime may be required.

Benefits

• Medical, Dental, and Vision Insurance
• Accident, Short term, and Long term disability coverage
• Virtual Healthcare
• Life Insurance
• 401k w/ Match
• Free Cheba Hut Swag
• Free Meals and Bar Drinks
• Access to FREE Concert Tickets
• Flexible Hours/Scheduling

Eligibility for some benefits may depend on full-time vs. part-time status and waiting periods.