Crew Member

About the role

Cheba Hut has been curing munchies since 1998 with great food, craft drinks, and a playful, non-traditional “Toasted” atmosphere. You know what it means to Give a Damn: Care about the details. Care about the food. Care about the vibe. Effort matters.

Responsibilities

• Guest Experience & Interaction
• Deliver authentic, genuine interactions
• Prioritize “interaction over the transaction.”
• Make confident menu recommendations
• Provide fast, friendly service at the register, line, and lobby
• Handle cash and POS transactions accurately
• Live our culture every shift — give a damn and take pride
• Uphold the “Big 4” standards
• Maintain awareness of the shop’s energy and flow
• Communicate clearly in both positive and challenging situations
• Exercise empathy and H.A.R.T. when resolving concerns
• Follow all standard operating procedures (S.O.P.s)
• Practice F.I.F.O. and proper labeling
• Use recipe cards and execute builds correctly
• Maintain strong food handling and sanitation standards
• Complete prep accurately and on time
• Maintain strong situational awareness — keep your head on a swivel
• Clean as you go — never leave a mess behind
• Perform opening, closing, and shift duties consistently
• Maintain clean front-of-house and back-of-house areas
• Follow all employee health and safety policies

Requirements

• Previous restaurant, food service, or customer service experience preferred, but not required
• Food handling certification required (no worries if you don’t have one- we’ll help you certify)
• Strong communication and teamwork skills
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 47 lbs
• Comfortable embracing Cheba Hut’s playful, non-traditional “Toasted” atmosphere

Qualifications

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Cheba Hut Toasted Subs.