Crew Member

About the role

Cheba Hut has been curing munchies since 1998 with great food, craft drinks, and a playful, non-traditional "Toasted" atmosphere. You know what it means to Give a Damn: Care about the details. Care about the food. Care about the vibe. Effort matters. As a Crew Member, you'll craft great food, create positive interactions, and support strong Shoperations every shift.

What You'll Own

• Guest Experience & Interaction: Deliver authentic, genuine interactions. Prioritize "interaction over the transaction." Make confident menu recommendations. Provide fast, friendly service at the register, line, and lobby. Handle cash and POS transactions accurately.
• Culture & Vibe: Live our culture every shift — give a damn and take pride. Uphold the "Big 4" standards. Maintain awareness of the shop's energy and flow. Communicate clearly in both positive and challenging situations. Exercise empathy and H.A.R.T. when resolving concerns.
• Product Quality & Food Safety: Follow all standard operating procedures (S.O.P.s). Practice F.I.F.O. and proper labeling. Use recipe cards and execute builds correctly. Maintain strong food handling and sanitation standards. Complete prep accurately and on time.
• Clean & Safe Environment: Maintain strong situational awareness — keep your head on a swivel. Clean as you go — never leave a mess behind. Perform opening, closing, and shift duties consistently. Maintain clean front-of-house and back-of-house areas. Follow all employee health and safety policies.

What Makes You a Fit

• Previous restaurant, food service, or customer service experience preferred, but not required
• Food handling certification required (no worries if you don't have one — we'll help you certify)
• Strong communication and teamwork skills
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 47 lbs
• Comfortable embracing Cheba Hut's playful, non-traditional "Toasted" atmosphere

You think shop first. You move with urgency. You care about the details. If you bring energy, consistency, and respect for the process — you'll thrive here. Come join us!