Crew Member

Flexible Scheduling

• Work hours can vary based on business needs

Employee Discount

• Enjoy exclusive discounts on food and drinks

Paid Training

• Receive training to ensure you have the skills needed to succeed

Responsibilities

• Deliver authentic, genuine interactions
• Prioritize “interaction over the transaction”
• Make confident menu recommendations
• Provide fast, friendly service at the register, line, and lobby
• Handle cash and POS transactions accurately
• Live our culture every shift — give a damn and take pride
• Uphold the “Big 4” standards
• Maintain awareness of the shop’s energy and flow
• Communicate clearly in both positive and challenging situations
• Exercise empathy and H.A.R.T. when resolving concerns
• Follow all standard operating procedures (S.O.P.s)
• Practice F.I.F.O. and proper labeling
• Use recipe cards and execute builds correctly
• Maintain strong food handling and sanitation standards
• Complete prep accurately and on time
• Maintain strong situational awareness — keep your head on a swivel
• Clean as you go — never leave a mess behind
• Perform opening, closing, and shift duties consistently
• Maintain clean front-of-house and back-of-house areas
• Follow all employee health and safety policies

Requirements

• Previous restaurant, food service, or customer service experience preferred, but not required
• Food handling certification required (no worries if you don’t have one- we’ll help you certify)
• Strong communication and teamwork skills
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 47 lbs
• Comfortable embracing Cheba Hut’s playful, non-traditional “Toasted” atmosphere