Crew Member

Responsibilities

• Greet guests and maintain a friendly, enthusiastic attitude.
• Follow safety, security, and cross-contamination guidelines.
• Monitor and maintain cleanliness of the restaurant, including:
  • Outside areas (sweep parking lot, pick up trash, wipe down signs/menu boards, clean windows).
  • Lobby and restrooms (clean tables, floors, empty trash cans, restock restrooms).
  • Back of house (wipe down tables/walls, sweep/mop floors, wash dishes).
• Monitor guest satisfaction in the lobby.
• Monitor and restock condiment stand, beverage ice levels, and paper supplies.
• Maintain and stock sandwich station, including:
  • Prepare and package sandwiches and side items.
  • Monitor product levels and holding times on the production counter.
  • Turn and pull product past holding time.
• Assist with food orders, following FIFO (First In, First Out) guidelines.
• Maintain time and temperature logs/HACCP records.
• Bake and dress biscuits.
• Communicate any problems to the manager regarding safety and security.
• Provide guest service, including:
  • Take orders and suggestive sell items.
  • Record transactions in the register and maintain acceptable cash variances.
  • Fill drinks or present cups.
  • Package, verify, and present orders.
  • Invite guests to return.
• Assist with guest production, including:
  • Season, batter, and fry chicken and other items.
  • Filter frying machine per shift and change shortening as needed.
  • Pre-pan and defrost items.
  • Stock freezer-to-fryer items and prepare batter.
  • Assist in packaging, verifying, and presenting orders.

Requirements

• Ability to learn in a fast-paced environment.
• Reliable transportation.
• Professional appearance and positive attitude.
• Maintain the company’s operational quality and cleanliness standards.