Crew Member

Responsibilities

• Greet guests and maintain a friendly, enthusiastic attitude.
• Follow safety, security, and cross-contamination guidelines.
• Monitor and maintain cleanliness of the restaurant, including:
  • Outside areas (sweep parking lot, pick up trash, wipe down signs/menu boards, clean windows).
  • Lobby and restrooms (clean tables, floors, empty trash cans, restock restrooms).
  • Back of house (wipe down tables/walls, sweep/mop floors, wash dishes).
• Monitor guest satisfaction in the lobby.
• Maintain stock levels of condiments, beverages, paper supplies, and restock as needed.
• Stock and maintain the sandwich station; prepare and package sandwiches and side items.
• Monitor product levels and holding times on the production counter; turn and pull product past holding time.
• Assist with food orders, following FIFO (First In, First Out) guidelines.
• Assist with time and temperature logs/HACCP.
• Bake and dress biscuits.
• Communicate any problems to the manager regarding safety and security.
• Provide guest service at the lobby and drive-thru:
  • Take orders and suggestive sell.
  • Record transactions in the register.
  • Fill drinks or present cups.
  • Package, verify, and present orders; invite guests to return.
• Prepare fried items:
  • Season, batter, and fry chicken and other items.
  • Filter frying machine per shift and change shortening when appropriate.
  • Pre-pan and defrost items as needed.
  • Stock freezer-to-fryer items and make batter.
• Assist in packaging, verifying, and presenting orders.

Requirements

• Ability to learn in a fast-paced environment.
• Maintain cash variances at acceptable levels.
• Reliable transportation.
• Project a professional appearance and positive attitude at all times.