Credit Support - Addison IL

About the role

A career at Viking Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric offers electrical products and services to contractors. We operate throughout the Midwest and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Responsibilities

• Respond to incoming customer calls and e-mails, in personal and department mailboxes, including working under the direction of the credit analysts and credit manager to fulfill customer requests as assigned.
• Research and prepare all requested lien waivers, including follow-up, and file waivers in customer main files with supporting documentation.
• Process daily and monthly credit card payments using stored credit card information in Eclipse and Billtrust system payments. Forward backup documentation for payments to Shared Services for application and send receipts to customers.
• Prepare and process daily cashbox deposit for department as needed.
• Review and scan Tax Exemption Certificates into Eclipse. Contact Customers for updated certificates when needed.
• Aid the Credit Department with customer refund request, completion of vendor forms and requests, research disputed AR items, scanning documents, updating customer contact/email information and other duties as assigned.

Requirements

• A High School Diploma/GED required.
• Two years of advanced education or a degree in accounting or general business are preferred.
• Two plus years of office experience.
• Accounting experience preferred.
• Lien waiver experience preferred.
• Must be authorized to work in the United States without VISA sponsorship now or in the future.

Qualifications

• High School Diploma/GED required.
• Two years of advanced education or a degree in accounting or general business are preferred.
• Two plus years of office experience.
• Accounting experience preferred.
• Lien waiver experience preferred.

Skills

• Excellent communication skills.
• Attention to detail.
• Strong organizational skills.
• Ability to multitask and prioritize.

Benefits

• Healthcare plans.
• Dental & vision.
• Paid time off.
• Paid parental leave.
• 401(k) retirement savings with company match.
• Professional and personal development programs.
• Tuition Reimbursement.
• Opportunity to become a shareholder.
• Employer-paid short- and long-term disability.
• Employer-paid life insurance for spouse and dependents.
• Robust wellness program.
• Gym reimbursement.
• Employee Assistance Program (EAP).

Pay

The exact amount of base wage may vary based on experience and skills brought to the role. Base Salary: $21.25/hr - $28.25/hr.

Schedule

Standard Daytime hours, Monday-Friday.