Credit Support Coordinator

About the role

For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations. Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

Position Responsibilities

• Support the Company’s Division and National Account Credit Teams by coordinating maintenance of the company’s customer master data, including adherence to governance policies.
• Process the setup of customer accounts in the database and creation of the customer file, ensuring that all credit data is recorded, including verification and documentation of customer taxability.
• Ensure customer credit files are maintained in a consistent and complete manner.
• Support the Company’s Division and National Account Credit Teams with expediting the flow of credit applications received from prospective customers; including collection and verification of credit information necessary to make informed credit terms decisions.
• Support the Company’s Division and National Account Credit Teams’ use of the sales tax certificate database, monitoring compliance, and assisting with collection of certificates as needed.
• Update customer database records as requested to support the Company’s Division and National Account Credit Teams.
• Provide support to the Company’s Division and National Account Credit Teams by acting as additional capacity, as needed, to assist with administrative duties, including vacation coverage.
• Maintain positive internal and external customer relations.
• Generate, analyze, and distribute ad-hoc reports as required.
• Participate in special projects as assigned.
• Aid in the administration of credit policies.

Education And/or Work Experience Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience implementing dynamic processes to support multiple business segments.
• Demonstrated adaptability and ability to pivot from one function to another.
• Innate ability to process complex information and data.
• Knowledge of business and leadership principles involved in strategic planning, resource allocation, management technique and coordination of people and resources.
• Experience prioritizing multiple projects, assignments, and tasks with documented quality outcomes.
• Effective verbal and written communication skills.
• Strong interpersonal skills to provide efficient, timely, reliable, and courteous service to internal and external customers.
• Ability to effectively present information and respond to questions from all levels within the Company.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should be proficient in their use of Microsoft Office applications including Word, Outlook, and PowerPoint with advanced Excel skills.
• Ability to learn and use all Ben E. Keith applications.
• Valid driver’s license is required for driving to perform Company business.
• Bachelor's degree, in relevant field, preferred.

Physical Requirements

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Ben E. Keith (BEK) Company

We are a family-owned business with a long-standing tradition of supporting the diverse communities in which we live and work. Our competitive employee benefits provide health and financial protection to our employees and their families. Medical, Dental, Vision, Life Insurance Short and Long Term Disability 401K with matching contribution Profit-Sharing Plan (100% company-paid) Employee Assistance Program Wellness Program Educational Assistance Program Paid Vacation and holidays Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business. Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers. We believe our differences are also our strengths and we want to do all we can to use those strengths to find more creative solutions for the business challenges we face.

Ben E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor Minorities/Females/Veterans/Disabled