Credit Services Coordinator

About the role

Kwik Trip Inc.'s Credit department is seeking a Call Services Coordinator to provide support services to non-cash customers and store co-workers.

Responsibilities

• Provide excellent customer service to all Credit Department customers by serving as a single point of contact within the department for reporting problems and concerns.
• Make and receive phone calls related to customers' issues involving all internal Kwik Trip cards.
• Process Kwik Card payments and adjustments to accounts.
• Print cards and handle mailings.
• Update accounts and train new hires on various tasks.

Qualifications

• At least 1 year of experience in a related field.
• Knowledge of AS400 and Microsoft Office products.
• Understanding of accounting and credit card terms.
• Ability to work independently and collaboratively.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency in using a fax machine, copier, scanner, and calculator.
• Confidentiality and ability to meet departmental deadlines.

Work Schedule

Monday through Friday, available until 7:00 PM, and on Saturdays from 8:00 AM until 3:00 PM. Full-time: 40 hours per week; Part-time: 20-25 hours per week.