Credit Coordinator

We are seeking a detail-oriented and motivated Credit Coordinator to join our team in a fast-paced B2B environment. This role supports credit functions through credit processing, collections, payment processing, customer account maintenance, and administrative support.

Responsibilities

• Input and maintain accurate customer account information
• Perform data entry and manage reports related to credit and accounts receivable activities
• Process check and credit card payments
• Respond to customer and branch inquiries in a professional and timely manner
• Participate in credit team meetings, KPI reviews, and process improvement initiatives
• Learn and support all areas of the Credit Department as needed
• Ensure compliance with company policies, procedures, and deadlines

Requirements

• Previous experience in credit, collections, accounts receivable, clerical, administrative, or office support roles preferred
• Experience working in a fast-paced, high-volume environment
• Strong communication skills, both written and verbal
• Proven ability to prioritize tasks, manage deadlines, and multitask effectively
• Strong analytical, problem-solving, and organizational skills
• Self-motivated with the ability to work independently and collaboratively within a team
• Ability to interact professionally with customers, branches, and internal departments
• Working knowledge of Microsoft Office Suite, including Excel

Preferred Qualifications

• Attention to detail and accuracy
• Strong customer service mindset
• Ability to adapt to changing priorities and business needs
• Decisive and proactive approach to problem-solving

Skills

• Analytical Skills: Capable of conducting detailed sales and item analysis for price and margin optimization. Demonstrating proficiency in data mining and financial analysis to support pricing strategies.
• Technical Proficiency: Proficient in Excel, including VLOOKUPs, formulas, and shortcut keys, to effectively manage and manipulate pricing data. Technically-savvy with systems such as Agility for maintaining and updating the database.
• Communication Skills: Excellent verbal and written communication abilities to articulate pricing changes and strategies to field team members and management effectively.
• Attention to Detail: Ability to manage daily pricing changes accurately, ensuring precision in data entry and validation for reliable analysis and reporting.
• Organizational Skills: Demonstrated capacity to manage multiple tasks related to pricing and pricing analysis, maintaining a structured approach to prioritize tasks efficiently.
• Financial Acumen: In-depth understanding of finance principles, contributing to informed decision-making in sales reporting, financial analysis, and pricing initiatives.
• Problem-Solving Ability: Adept at identifying and resolving issues creatively to meet pricing goals and improve profitability, leveraging analytical insights and technical tools.
• Interpersonal Skills: Personable and flexible, with the ability to work collaboratively in a team-oriented environment, bringing a service-oriented attitude to interactions with colleagues and stakeholders.

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical, dental, and vision insurance
• Flexible spending accounts
• Company-paid life and short-term disability insurance
• Optional long-term disability and additional life insurance

All benefits subject to eligibility.