Credit Processor

We are looking for a detail-oriented Credit Processor to support credit and account administration activities for a machinery and worktools organization in Raleigh, North Carolina. This contract position offers potential for permanent employment.

About the role

This role is ideal for someone with experience in credit, collections, and accounts receivable who can manage sensitive financial information with accuracy and professionalism. The focus is on maintaining customer account records, handling returned check activity, and partnering with internal teams to address credit-related questions in a timely manner.

Responsibilities

• Process new customer account setup requests and complete ongoing account updates with a high level of accuracy and efficiency.
• Handle returned check transactions promptly, ensuring records are updated correctly and issues are resolved within expected timelines.
• Monitor returned check activity to identify next steps for collection efforts and support appropriate follow-up actions.
• Maintain organized and confidential customer credit documentation, keeping files current and audit-ready.
• Verify customer account details regularly to ensure information remains accurate, complete, and properly secured.
• Evaluate unusual or sensitive credit situations and escalate them to the Credit Management Team when additional review is needed.
• Build productive working relationships with store leaders and divisional teams to support smooth credit operations.
• Assist with additional administrative or credit-related tasks as business needs require.

Requirements

• High school diploma or equivalent required.
• At least 1 year of experience in credit, collections, or accounts receivable.
• Prior customer service experience is strongly preferred.
• Working knowledge of financial recordkeeping practices related to credit and collection functions.
• Proficiency with Windows-based software, including Microsoft Office applications such as Excel.
• Strong time management skills with the ability to meet daily and monthly deadlines consistently.
• Excellent attention to detail and commitment to accurate data handling.
• Effective communication and comprehension skills, with the ability to collaborate across teams.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.
• Access to free online training.