Credit Executive

About the role

The Credit Executive is responsible for Casino Credit Office activities, ensuring all duties are performed according to Seneca Gaming Corporation's policies and procedures.

Responsibilities

• Grant, suspend, and deny Casino Credit to patrons as necessary.
• Identify and educate prospective casino credit patrons.
• Process all phases of casino credit applications in accordance with department procedure manual.
• Maintain customer files and exchange credit information with other casinos.
• Interact with the Casino Executive team and casino patrons to enhance objectives and gaming experience.
• Work with all departments to promote responsible credit usage.
• Evaluate credit histories of applicants and implement approved policies and procedures.
• Input appropriate information into patron computer and manual files.
• Verify and post confidential credit information and identification credentials.
• Capture and input patron signatures into the signature verification system.
• Input approval or denial information into patron's computer credit file and change account status.
• Complete assignments given by the Credit Manager.
• Maintain a current understanding of information security policies.
• Provide exceptional customer service and communicate professionally.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance and regulatory guidelines.
• Complete required SGC Training programs within nine months of employment.
• Attend necessary meetings.

Qualifications/Requirements

• Must be 18 years old or older upon employment.
• High school diploma or equivalent required, college or university graduate preferred.
• Self-starter with team environment experience.
• Knowledge and interpretation of gaming regulations.
• Minimum five years' experience in Casino Credit or similar lending positions.
• Organizational and supervisory experience preferred.
• Proficient computer skills.

Skills

• Excellent communication skills.
• Ability to write routine correspondence and speak effectively to the public, employees, and customers.
• Ability to resolve problems/conflicts diplomatically and tactfully.

Benefits

N/A

Pay

Starting Rate: $49,069.41
Compensation is negotiable based on experience and education.

Schedule

Hours are determined by a 24-hour schedule.