Credit/Collections Supervisor/Manager

We are looking for an experienced credit and collections leader to guide risk management and receivables performance for a multi-entity organization in Winston Salem, North Carolina. This role will shape credit practices, strengthen cash flow, and help limit exposure to losses while supporting business operations in a construction-focused environment. The position works closely with finance, operations, project stakeholders, and legal partners to make sound decisions that protect the company and enable sustainable growth.

Responsibilities

• Create and maintain company-wide credit standards, workflows, and control measures across multiple business units and locations.
• Evaluate customer financial strength to determine account setup decisions, assign appropriate credit thresholds, and define payment terms.
• Direct collection efforts for overdue balances, including resolution plans for high-risk and escalated accounts.
• Oversee the use of construction-related payment protections such as liens, bond claims, notices, and related documentation.
• Track receivables aging, loss trends, write-offs, and other performance indicators to identify risk and improve outcomes.
• Collaborate with operations, project teams, sales, finance, and legal to address project payment concerns and customer risk issues.
• Lead, coach, and develop the credit and collections team to improve performance, accountability, and service levels.
• Maintain adherence to company policies, internal controls, and applicable regulatory requirements.
• Identify opportunities to streamline processes, improve consistency, and enhance supporting systems and reporting tools.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline.
• At least 8 years of progressive leadership experience in credit, collections, or accounts receivable.
• Background in construction, building materials, or another project-driven industry is strongly preferred.
• Strong understanding of commercial credit risk assessment, collections strategy, and customer account evaluation.
• Working knowledge of liens, bond claims, and common construction payment practices.
• Demonstrated success leading teams and influencing cross-functional partners in a complex organization.
• Strong analytical, communication, and problem-solving abilities.
• Experience operating within a large, multi-entity business environment.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.