Credit & Collections Analyst

About the Role

Responsible for the review and processing of customer credit requests for an assigned customer portfolio. Engages in persistent collection programs while maintaining positive customer relations. Responsible for compiling and analyzing financial information on new and existing customers to maximize sales and to limit the risk of bad debt loss.

Responsibilities

• Manages and monitors outstanding accounts receivable balances, ensures timely payment collection, and maintains positive customer relationships.
• Works closely with customer and internal stakeholders to resolve billing issues, reduce aged receivables, and support the organization's cash flow objectives.
• Monitors compliance with state lien and bond statutes and ensures accurate filing of lien and bond claims.
• Reviews and processes customer requests for credit.
• Engages in vigorous, persistent collection activities with customers through constant communication via telephone, email, fax, or written correspondence, with attention to detail and documentation of all communication notes.
• Generates collections aging reports to analyze and determine which accounts to pursue for collection activities.
• Prepares accurate credit-related reports for management.
• Conducts analysis of customer financial information and credit history to determine the degree of risk involved in extending credit.
• Performs industry research and ratio analysis; compares measures such as liquidity, profitability, credit history, and cash with other companies of the same industry, size, and geographic location; analyzes factors such as income growth, quality of management, market share, potential risks of industry, and collateral appraisal.
• Reconciles AR in the assigned portfolio, ensuring payments are applied correctly, researching short pays or overpays, determining root causes, and issuing credits/rebills as needed.
• Demonstrates a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas.
• Promotes a culture of safety and exhibits these behaviors.
• Other duties as assigned.

Requirements

• Bachelor's degree or equivalent combination of education and experience. Preferred fields of study: business, accounting, or finance.
• 3-5 years of relevant work experience.
• Association of Credit and Collections Professionals training/courses preferred.
• Advanced computer skills with proficiency in Microsoft Office applications.
• Occasional travel to other company sites.
• Adherence to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including respirators. Employees required to wear respirators must be clean-shaven where the respirator seal meets the face.

Benefits

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability, and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day