Credit Card Specialist

Responsibilities

• Maintain a high standard of confidentiality and respect for privacy when working with customers.
• Professionally process completed applications, finish the checkout process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA.
• Stock VISA materials daily throughout the store.
• Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank as well as Scheels Corporate Office.
• Maintain an orderly appearance of personal work space and surrounding areas.
• Communicate procedures and answer questions and offer to associates, customers and the general public.
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures.
• Calculate figures and amounts including but not limited to; discounts, percentages, interest, commissions, proportions and volume.
• Apply basic concepts of algebra and geometry.
• Use Microsoft Office programs such as Excel and learn Google systems like Drive, Google Docs, etc.
• Work during the hours of 8am – 9pm Monday through Saturday, 11am – 7pm on Sundays.

Requirements

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrive to work and meetings 10 minutes early.
• Show genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Show consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
• Adapt to a changing work environment.
• Apply concepts of basic math, grammar, punctuation and spelling.
• Meet expected deadlines.

Education & Experience

The ideal candidate will have a minimum of an associate’s degree from a 2-year college or technical school; or 1-2 years of related experience and/or training; or an equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work.

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.