Credit and Collections Specialist

Location: Raleigh, NC – In Office

Part Time – Approx 25 Hours a Week

About the role

Timely collection of assigned accounts. Follow up on disputes in a timely manner and work with salespeople and customers to resolve. Approves order/ticket releases for credit accounts. Helps customers with questions, problems on their account & statement clean up. Develop, maintain & enhance customer satisfaction.

Responsibilities

• Audit work as assigned
• Complete trade references
• Perform routine clerical support such as copying, filing, maintaining records and files
• Other duties and projects as assigned

Requirements

• 2 years of Credit and Collections experience
• Strong attention to detail, accuracy, flexibility, organizational and interpersonal skills
• Team-oriented and strong analytical skills
• Ability to perform several tasks simultaneously to meet critical deadlines
• Experience with commercial credit reports and commercial banking platforms preferred
• SAP experience preferred

Skills

• Ability to organize and prioritize work
• Ability to take ownership of tasks
• Ability to effectively communicate verbally & in writing
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
• Ability to adjust work schedule in accordance with job objectives
• Strong and accurate data entry skills

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance