Credit and Collections Analyst - Cranbury, NJ

About the role

Cooper Electric Supply, LLC offers electrical products and services to contractors, helping bring electricity to offices, homes, factories, and other buildings. Operating throughout the northeast as part of the Sonepar group (the world’s #1 electrical distributor with over 45,000 associates), the company is “Powered by Difference,” valuing diverse perspectives and providing a supportive culture with great benefits and career growth opportunities.

Responsibilities

• Monitor assigned accounts daily and initiate collection actions through Get Paid system. Collection actions are typically done via email and/or phone.
• Maintain clear documentation on steps taken towards collections on all accounts.
• Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
• Provide notification to internal sales partners regarding collection issues.
• Assess risk by researching and examining credit history and reports.
• Perform account reconciliation as needed.
• Review credit hold reports and release orders as appropriate.
• Work with the internal billing team to help resolve billing disputes.
• Perform other assigned tasks necessary to support the success of the department.

Requirements

• A minimum of 5 years of experience in collections with 2+ years in Construction Industry preferred.
• Strong customer service skills and interpersonal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to operate computers and relevant computer software.
• Experience utilizing Get Paid is a plus.
• Ability to prioritize needs in a fast-paced environment.

This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards. Repetitive motion of wrists, hands, and/or fingers.

Pay

Salary Range: $55,000–$80,000
Location: Cranbury, NJ

Schedule

Work Hours: Monday–Friday, 8 am – 5 pm

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)
• Military-friendly company
• Employee resource groups (ERGs) for connections and support