Credit Administrator - Accounting

About the role

The Credit Administrator at Loeb Electric supports the financial operations that keep the business moving forward. Guided by values of People, Trust, Commitment, and Innovation, the role focuses on ensuring timely and accurate payments to customers' accounts, supporting internal and external business partners, and providing financial reporting and analysis.

Responsibilities

• Proactively manages AR aging and monitors past-due balances
• Contacts customers regarding outstanding payments and payment issues
• Escalates delinquency and payment concerns to management to minimize loss
• Inputs, maintains, and updates customer credit information in ERP system
• Prepares and distributes customer invoices
• Verifies, posts, and processes customer payments accurately
• Processes customer credit memos, including returns and deductions
• Resolves disputed invoices and late fees
• Compiles, analyzes, and reports financial data in collaboration with accounting
• Provides weekly AR and collection status updates to management
• Maintains lien waivers accurately and in a timely manner
• Reviews tax reports for applied and unapplied payments
• Collaborates with customers to obtain required tax exemption certificates
• Responds to vendor, customer, and internal inquiries
• Collaborates with Sales and internal teams to resolve billing and payment issues
• Proactively resolves customer issues and escalates when appropriate
• Maintains accurate and up-to-date customer and financial records
• Manages databases to ensure data integrity and completeness
• Performs general office and administrative duties (phones, email, mail, filing)
• Fosters a positive, collaborative work environment
• Supports ad-hoc projects and additional duties as assigned

Qualifications

• Experience in collections, accounts receivable, or a related field
• Proficiency with ERP systems and Microsoft Office, including Outlook and Excel
• Strong data entry skills and experience working within integrated, multi-function systems

Core Competencies & Other Requirements

• Core Accountability and dependability
• Sound judgment and decision-making skills
• Strong organizational skills with attention to detail
• Clear and concise verbal and written communication skills
• Ability to plan, prioritize, and manage multiple tasks simultaneously

Why You’ll Love Working Here

• Growth Opportunities: Advance your career through training and development
• Impactful Work: Play a key role in ensuring compliance for national projects
• Inclusive Culture: Join a team that values diversity, collaboration, and innovation