Credit Administrative Clerk

About the role

Role Summary: We are seeking a detail-oriented and reliable individual to assist our credit team with various accounts receivable tasks. The role requires a detail-oriented individual with analytical skills and the ability to communicate effectively with clients and internal teams.

Essential Duties and Responsibilities

• Maintain accurate records of all collection activities and client communications.
• Monitor and manage accounts receivable portfolio to ensure timely collection of outstanding balances.
• Contact clients via phone, email, and written correspondence to follow up on overdue payments.
• Negotiate payment plans and settlements with clients to resolve outstanding balances.
• Collaborate with internal departments to resolve billing discrepancies and disputes.
• Prepare regular reports on collection activities, account status, and performance metrics.
• Enter invoices into customer portals promptly.
• Other duties as assigned.

Supervisory Responsibilities

This position has no direct supervisory responsibilities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Basic understanding of accounting principles.
• Proficiency in Microsoft Office Suite; experience with accounting software is a plus.
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.
• Knowledge of relevant laws and regulations related to collections and accounts receivable.

Education and Experience

• AA degree in accounting or a combination of education and experience.
• A minimum of 1 year’s work experience in an accounting or credit environment.
• Proven experience in collections, accounts receivable, or a similar role.