Credit Clerk

About the role

We are looking for a detail-oriented Credit Clerk to join a distribution operation in South San Francisco, California. This contract position with the potential to become permanent plays an important role in supporting accurate credit processing, inventory integrity, and reporting within a fast-paced warehouse environment. The ideal candidate brings strong follow-through, sound judgment, and the ability to work across teams to resolve discrepancies efficiently while maintaining compliance with food safety and operational standards.

Responsibilities

• Evaluate customer credit submissions, verify supporting information, and complete credit processing accurately.
• Collaborate with warehouse staff, drivers, quality teams, and customer support representatives to research claims, resolve discrepancies, and ensure timely issue resolution.
• Maintain organized transaction records in both digital and paper files, including photos, bills of lading, return documents, and other supporting materials.
• Perform cycle counts and assist with monthly, quarterly, and annual physical inventory counts.
• Analyze inventory variances, identify root causes related to receiving, picking, stock rotation, or product damage, and enter accurate adjustments into the warehouse management system.
• Monitor aging inventory and expiration dates to help reduce shrinkage and unnecessary product loss.
• Prepare regular reports on credit activity, inventory accuracy, and loss trends to support process improvements.
• Support warehouse compliance by following sanitation and operational procedures while reinforcing inventory control best practices.

Qualifications

• At least 2 years of experience in inventory control & credit processing.
• Working knowledge of credit memo handling, refund-related processes, inventory reporting, and general warehouse documentation practices.
• Familiarity with warehouse management systems, ERP-style platforms, and Microsoft Excel for data entry, tracking, and reporting.
• Ability to read and interpret operational documents such as bills of lading, pick tickets, invoices, return forms, and quality records.
• Understanding of standard inventory control practices within a regulated warehouse setting.
• Strong communication, problem-solving, and investigative skills with the ability to collaborate effectively across departments.
• Dependable work habits, solid organization, and the ability to manage time well while maintaining an orderly and detail-focused work area.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.