Credentialing Assistant – Seasonal (Temporary Role payrolled through 3rd Party Provider)

Primary Responsibilities

• Take detailed notes in meetings and track action items
• Schedule meetings and coordinate across departments
• Monitor and organize credentialing inbox; respond to routine inquiries and escalate as needed
• Aid in drafting and distributing internal communications and memos
• Aid in processing credential requests for league staff and external stakeholders in a timely manner ensuring club deadlines are met
• Maintain and update credentialing databases and records
• Aid in distribution of credentialing information to approved individuals
• Aid with preparation for credentialing operations at league events
• Attend select events to: Distribute credentials on-site, Support credential office operations, Troubleshoot basic access issues and escalate complex situations, Prepare and ship credential packages to clubs and stakeholders
• Receive, organize, and track incoming shipments
• Maintain inventory of credentialing materials (lanyards, wristbands, supplies)
• Aid with invoice processing and budget tracking

Required Skills

• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Clear and professional communication skills
• Comfortable handling high-pressure situations and resolving conflict calmly
• Experience in sports, live events, or credentialing
• Proficiency in Microsoft Office

Desired Skills

• Experience with Smartsheet
• Familiarity with credentialing/accreditation platforms (e.g., Accredit, TicketManager, Cube Credential Builder)
• Experience with Adobe Creative Suite (Photoshop, Illustrator)
• Knowledge of the Spanish Language (business proficiency)
• Knowledge of the sport of soccer

Total Rewards

This is a 4-month temporary position. Major League Soccer offers a compensation of $20.00/hr; 40 hours/week. This position is eligible for overtime pay.

About the Role

The role supports league-wide credentialing operations for professional soccer events, working directly with the Credentialing Coordinator. The position focuses on administrative coordination, communication, and operational support.

Qualifications

Bachelor’s Degree required

Benefits

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.