Creator Manager, UGC & Affiliate

Darkroom is the leading next‑generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we combine executive‑level strategy with proprietary AI technology to deliver outsized returns across e‑commerce, media, DTC, and social commerce platforms.

About the Role

Creator Manager – fully remote, supporting a team in the EST time zone (9 AM – 5 PM EST). The role leads client‑facing creator strategy and execution across our Creator Services division, owning the relationship between brands and our creator network.

Responsibilities

• Lead creator and influencer strategy across client accounts, serving as the primary client‑facing point of contact and presenting strategy, performance insights, and optimization recommendations.
• Own end‑to‑end execution of creator campaigns, including sourcing, vetting, contracting, onboarding, and performance tracking.
• Activate creators across TikTok Shop, affiliate programs, paid UGC, Amazon, LTK, YouTube, and other emerging commerce channels.
• Partner with the Account team and Content Studio to align creator efforts to hero SKUs, commission strategy, and creative frameworks.
• Track campaign performance and proactively recommend optimization opportunities.
• Manage usage rights, timelines, deliverables, CRM systems, and Darkroom’s creator network infrastructure.
• Mentor junior team members and help scale best practices within Creator Services.

Requirements

• 3–6 years of experience in influencer marketing, creator partnerships, UGC, or affiliate programs.
• Strong client management experience and comfort leading strategy conversations.
• Deep understanding of creator workflows, usage rights, and cross‑platform activation.
• Experience with TikTok Shop and affiliate models preferred; exposure to Amazon affiliate, LTK, or YouTube Shopping is a plus.
• Analytical and performance‑oriented, with the ability to translate creator output into measurable impact.
• Highly organized and confident managing multiple clients and creator pipelines simultaneously.
• Strong communicator with a creator‑first mindset and commercial awareness.

Benefits

• Unlimited PTO plus local holidays relevant to your hub.
• Remote‑first culture; many roles are fully remote, with hybrid expectations for New York or Lisbon HQs and hubs in Brazil and Spain.
• Flexible parental leave to support new parents.
• Growth opportunities through an interdisciplinary model that expands skills and influence.
• Culture that values autonomy with accountability, truth over comfort, and outcomes over optics.