Creator Growth Strategist (Contract)
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: $10 billion+ generated by creators since Patreon's inception1, 100 million+ free memberships for fans who may not be ready to pay just yet, and 25 million+ paid memberships on Patreon today.
About the role
We're looking for a part-time Creator Growth Strategist to help scale a 1:1 growth consults program supporting small and medium sized creators. You'll run one-time strategic growth consults, helping creators walk away with clear, tactical next steps for growing their business on Patreon. For ~20 hours a week, you'll own follow-up to make sure that advice gets acted on, run a recurring outreach cadence to keep the pipeline full, and help pilot new formats for 1:1 support as the program scales.
What you'll need
- Experience in a creator-facing, customer success, or SMB advising role, or equivalent experience
- A track record of advising creators or small businesses on growth, with measurable results
- The ability to quickly understand a creator’s business and offer tangible, tactical recommendations on the spot
- Strong attention to detail and follow-through; you'll be tracking consults, outreach, and follow-up across a growing pipeline
- A strong presence on video calls and a customer-success mentality; you treat every creator's growth as your own win
- Comfort owning a high-volume calendar directly (including renegotiating conflicts) while keeping each interaction feeling personal, not transactional
- Comfort operating in an ambiguous, evolving program and adapting to new formats as they're piloted
- Fluency with CRM/outreach tools (Salesforce, Airtable, or equivalent)
Bonus
- Experience at a creator platform, MCN, or creator-focused startup
- Experience advising SMB or small business owners on growth
What you won't need
Commensurate with experience, not specified, N/A, varies, TBD
Qualifications
- Experience in a creator-facing, customer success, or SMB advising role, or equivalent experience
- A track record of advising creators or small businesses on growth, with measurable results
- The ability to quickly understand a creator’s business and offer tangible, tactical recommendations on the spot
- Strong attention to detail and follow-through; you'll be tracking consults, outreach, and follow-up across a growing pipeline
- A strong presence on video calls and a customer-success mentality; you treat every creator's growth as your own win
- Comfort owning a high-volume calendar directly (including renegotiating conflicts) while keeping each interaction feeling personal, not transactional
- Comfort operating in an ambiguous, evolving program and adapting to new formats as they're piloted
- Fluency with CRM/outreach tools (Salesforce, Airtable, or equivalent)
Skills
- Experience at a creator platform, MCN, or creator-focused startup
- Experience advising SMB or small business owners on growth
Benefits
Not specified
Pay
Not specified
Schedule
Remote on a ~20 hour/week contract basis