Creative Services Coordinator

Job ID: updated 12/2025

About the role

Working within Advancement’s Strategic Communications team, the Creative Services Coordinator is tasked with a diverse set of responsibilities. This position works closely with the entire University Advancement and Alumni Engagement team in elevating Utah State University through philanthropy and engagement. The role requires flexibility, proactivity, and a well-rounded set of communications and organizational skills.

The Strategic Communications Team is small, and the expectation is to perform duties related to project management as well as other tasks within the team that may not be explicitly listed in the position description.

Responsibilities

• Organization and Planning - 50%
  • Oversee, manage, and maintain ClickUp as the primary project management tool.
  • Serve as the gatekeeper and authority on project management, guiding clients’ goals into actionable steps.
  • Ensure clients adhere to timelines, follow up on missed deadlines, and secure approvals.
  • Maintain organized creative team folders and move projects through production stages daily.
  • Process invoices in a timely manner and ensure accurate designations.
  • Serve as the technical expert for ClickUp, including training staff and providing updates on usage and production strategies.
• Creative and Strategy - 50%
  • Write, edit, and/or proof marketing copy for various advancement and alumni materials, ensuring content aligns with communication goals.
  • Gather, organize, prepare, and make decisions about content (text, letters, photos, graphics, etc.) for strategic communications projects from multiple sources.
  • Serve as the strategic lead on planning and executing campaigns with multiple components and competing deadlines.
  • Prepare files for print and collaborate with print, product, and mail vendors.
  • Actively participate in creative concept development sessions.
  • Utilize AI strategically as an assistant to original thought, not as a substitute.
  • Perform miscellaneous job-related duties as assigned.

Requirements

• Highly organized: Ability to track multiple projects, synthesize disparate information, and transition between duties seamlessly.
• Impeccable time management: Ability to keep projects moving without getting bogged down by details.
• Keen eye for detail: Skilled at catching errors and correctly filling in missing information.
• Strategic mindset: Problem solver who prioritizes the why, who, what, where, when, and how of each project.
• Project manager and doer: Ability to own the management of creative team projects and step in to assist with execution as needed.
• Continuous self-improvement: Thoughtful and creative team member who avoids shortcuts or excuses.
• Respectful and focused: Treats clients respectfully and keeps them focused on providing essential content.
• Reliable and communicative: Takes initiative to complete work without prompting.
• Strong decision-making, people skills, flexibility, and prioritization acumen.
• Understanding of the mission of University Advancement and Alumni Engagement, ensuring purpose is clear in all communications.

Qualifications

• Minimum Qualifications
  • Four years of related experience; OR
  • A bachelor’s degree in marketing, communications, English, public relations, business management, or a related field; OR
  • An equivalent combination of education and experience.
• Preferred Qualifications
  • Experience managing ClickUp or a similar project management system.
  • Professional writing and proofing experience.
  • Experience with Adobe Creative Cloud.
  • Design skills and creative project production experience (extremely beneficial).
  • Experience working in Excel.

Skills

• Project management experience.
• Knowledge of design and printing processes.
• Knowledge of social media, email, and website tools.
• Good grasp of AI fundamentals as a productivity tool.
• Strong organizational skills and ability to prioritize tasks under competing deadlines.
• Ability to be decisive and assertive.
• Self-motivated to work independently and as part of a team.
• Proactive and resourceful with excellent problem-solving skills.
• Strong attention to detail, especially under deadline pressure.
• Demonstrated ability to collaborate effectively with colleagues.
• Strong, respectful communication skills in both verbal and written forms.
• Fundamental understanding of the mission of University Advancement and Alumni Engagement.

Pay

Minimum $46,000 commensurate with experience, plus excellent benefits.

About the team

The Division of Advancement is a welcoming office where teamwork and inclusiveness are highly valued. Advancement staff engage in meaningful work to secure private financial resources for Utah State University by creating gratifying gift and engagement experiences for alumni and friends. The division includes:

• The office of the Vice President
• USU Foundation & Board
• Advancement Services
• Alumni Association (Alumni Engagement)
• Gift Planning
• Corporations and Foundations
• Strategic Communications
• Stewardship
• The Annual Fund and ACE (Alumni Center for Engagement)

The division coordinates all fundraising efforts across campus, including colleges, programs, extension campuses, and USU Athletics. Through collaboration, the division achieves significant annual fundraising goals by inspiring stakeholders to invest in Utah State University.

About the university

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, USU advances knowledge and serves the public good through innovative research and scholarly activities grounded in engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders addressing critical societal challenges.

USU enrolls over 29,800 students, both online and in person, across 30 locations, including a main campus in Logan, residential campuses in Price and Blanding, and statewide education centers. USU educates students from all 50 states and over 80 countries. USU Extension serves every county in Utah, and the university competes at the NCAA Division I level as a member of the Mountain West Conference (joining the Pac-12 in 2026-2027).

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. The university seeks to recruit, hire, and retain people from all walks of life who champion excellence in education, research, discovery, outreach, and service. Forbes named USU the best employer in Utah in 2023.