Creative Repair Specialist Learn a New Trade

About the role

Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

Responsibilities

• Take care of small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!
• Perform work on-location while displaying good customer service and communication.
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
• Treat residents and staff with exceptional customer service.
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool.
• Problem-solve alongside our designated Support Team for any issue.
• Learn and integrate our one-of-a-kind 5-step process into your creative routine.
• Maintain a friendly and professional atmosphere in our support center and on jobsites.

Requirements

• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
• A background in facilities maintenance is helpful but not a deal breaker.

Qualifications

• Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
• Base Salary + Bonus Opportunity: Performance-based commissions
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business owner with a close knit team
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions

Benefits

• 401(k)
• Opportunity for advancement
• Training & development
• Free food & snacks
• Free uniforms
• Company parties
• Competitive salary

Schedule

Flexible Work Schedule: Can accommodate midweek appointments

Skills

• Problem-solving
• Customer service
• Manual work
• Color matching

Pay

• Base Salary + Bonus Opportunity: Performance-based commissions

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Our Mission

To reduce the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

• Serve Others
• Be a Problem Solver
• Trust the Process