Creative Repair Specialist

About the role

This position involves performing creative repairs on-site, updating progress using our CRM/Dispatch tool, and problem-solving alongside the designated Support Team. The ideal candidate must be able to see and replicate colors and have hands-on experience with manual work.

Responsibilities

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Execute repairs in a variety of surfaces and settings
• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue
• Learns and integrates our one-of-a-kind 5-step process into your creative routine
• Maintain a friendly and professional atmosphere in our support center and on jobsites

Requirements

• Must be able to see, distinguish, and replicate colors
• Hands-on experience with manual work is a plus

Qualifications

• Experience with manual work from construction and manufacturing, painting, or sculpting is a plus
• Ability to see, distinguish, and replicate colors is essential

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail

Benefits

• Company car
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Wellness resources

Pay

Base Salary + Performance-based commissions starting on day 1

Schedule

Great Work/Life Balance: No required overtime, no nights, no weekends

Small Business

A local business with an owner who works alongside the team each day

Mentorship Opportunities

Ongoing repair training and career development

Dedicated Help Lines

Technician Support Team on call to assist with questions

Company

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels, and more. We pride ourselves in providing incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Our Mission

To develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money, and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

• Put Relationships First
• No Jerks
• Be Humble
• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants