Creative Repair Specialist

About the role

This position offers a unique opportunity to join a dynamic and innovative surface repair service. You will be part of a supportive team dedicated to providing efficient and aesthetically pleasing repairs.

Responsibilities

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue
• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Maintain a friendly and professional atmosphere in our support center and on jobsites

Requirements

• Ability to see, distinguish, and replicate colors
• A background in facilities maintenance is helpful but not a requirement
• Hands-on experience doing some form of manual work
• Must be able to drive a company vehicle for job duties

Qualifications

• Strong problem-solving skills
• Excellent customer service skills
• Ability to work independently and as part of a team
• Flexible schedule to accommodate mid-week appointments

Skills

• Customer service
• Problem-solving
• Attention to detail
• Manual dexterity

Benefits

• Company car
• Opportunity for advancement
• Paid time off
• Training & development

Pay

Base Salary + Performance-based commissions starting on day 1

Schedule

Flexible work schedule to accommodate mid-week appointments

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels, and almost everything else. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

Our Mission

To develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money, and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

• Serve Others: Put Relationships First, No Jerks, Be Humble
• Be a Problem Solver: Be Curious, Seek to Understand the Cause of the Problem, Work Smart, Constantly Improve
• Trust the Process: Be Organized, Be Teachable, Put Business Needs Above Personal Wants

Contact Information

Your application will go directly to the franchisee. For employment inquiries, please contact the franchise location directly.