Creative Repair Specialist
About the role
This position offers a unique opportunity to join a dynamic and innovative surface repair service. You will be part of a supportive team dedicated to providing efficient and aesthetically pleasing repairs.
Responsibilities
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Maintain a friendly and professional atmosphere in our support center and on jobsites
Requirements
- Ability to see, distinguish, and replicate colors
- A background in facilities maintenance is helpful but not a requirement
- Hands-on experience doing some form of manual work
- Must be able to drive a company vehicle for job duties
Qualifications
- Strong problem-solving skills
- Excellent customer service skills
- Ability to work independently and as part of a team
- Flexible schedule to accommodate mid-week appointments
Skills
- Customer service
- Problem-solving
- Attention to detail
- Manual dexterity
Benefits
- Company car
- Opportunity for advancement
- Paid time off
- Training & development
Pay
Base Salary + Performance-based commissions starting on day 1
Schedule
Flexible work schedule to accommodate mid-week appointments
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels, and almost everything else. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Our Mission
To develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money, and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
- Serve Others: Put Relationships First, No Jerks, Be Humble
- Be a Problem Solver: Be Curious, Seek to Understand the Cause of the Problem, Work Smart, Constantly Improve
- Trust the Process: Be Organized, Be Teachable, Put Business Needs Above Personal Wants
Contact Information
Your application will go directly to the franchisee. For employment inquiries, please contact the franchise location directly.