Creative Repair Specialist
About the role
This position offers a unique opportunity to join a growing surface repair service provider. The role involves performing creative repairs on-site, providing excellent customer service, and adhering to a supportive work environment.
Responsibilities
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
Requirements
- A background in facilities maintenance is helpful but not a deal breaker
- Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process
Qualifications
- By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
- To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
- Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
Skills
- Problem-solving skills
- Customer service skills
- Manual dexterity
- Color matching skills
Benefits
- Opportunity for advancement
- Paid time off
- Training & development
Pay
Base Salary + Performance-based commissions starting on day 1
Schedule
Flexible work from home options available.
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
- Serve Others - Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver - Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process - Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
Contact Information
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.