Cranial Clinical Specialist Representative

Position Summary

The Cranial Clinical Specialist supports all Imaging, Navigation, Robotics products and affiliated services to hospitals within their aligned territory. They also support internal INR labs. Key responsibilities include developing technical knowledge, providing educational support, conducting training, promoting market awareness, and collaborating with sales teams.

Essential Functions

• Develop in-depth technical knowledge of Imaging, Navigation, Robotics products and applicable procedures, anatomy, and implant products.
• Provide educational support for new surgeons, OR staff, and administrators during INR installs and ongoing customer needs.
• Conduct comprehensive hands-on training to potential and existing customers through cadaver and bio-skill labs.
• Provide ongoing INR education to Globus Implant Peers prior to capital installation and ongoing.
• Help promote a successful team culture centered on excellence, results, integrity, and trust.
• Cultivate surgeon support and generate market awareness around INR products and affiliated services.
• Support the installation process ensuring consistent utilization within the initial 90 days.
• Collaborate with implant team to identify both capital and implant targets to grow the overall Globus business.
• Aid in the development of key opinion leader surgeons.
• Manage expenses within budget.
• Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
• Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
• Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.

Qualifications

• Bachelor’s Degree with excellent academic achievement.
• Minimum 2 years clinical support or relevant experience in the healthcare industry, spine experience is a plus.
• History of exceeding, not meeting expectations.
• Knowledge of the operating room environment.
• Ability to collaborate and influence.
• Excellent interpersonal, verbal, and written communication skills.
• Success in supporting new and disruptive technologies in a market is a plus.
• Ability to travel up to 90%.

Physical Demands

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds.
• Required to possess specific visual abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception, and capacity to adjust focus.

Our Values

• Passionate About Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do.
• Customer Focused: We listen to our customers' needs and respond with a sense of urgency.
• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented, and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.