Clinical Specialist Representative
Position Summary
The Clinical Specialist supports all Imaging, Navigation, Robotics products and affiliated services to hospitals within their aligned territory. This role requires knowledge of the operating room and working within a team to support selling and training activities. The Clinical Specialist must be a self-starter and create value for both the customer and organization. They are also expected to be a true collaborator with the ability to build meaningful relationships with both the capital and implant sales teams.
Essential Functions
- Develop in-depth technical knowledge of Imaging, Navigation, Robotics products as well as applicable procedures, anatomy, and implant products.
- Provide educational support for new surgeons, OR staff and administrators during INR installs and ongoing customer needs.
- Comprehensively train potential and existing customers through cadaver and bio-skill labs.
- Provide ongoing INR education to Globus Implant Peers prior to capital installation and ongoing.
- Help promote a successful team culture centered on excellence, results, integrity, and trust.
- Cultivate surgeon support and generate market awareness around INR products and affiliated services.
- Support the installation process ensuring consistent utilization within the initial 90 days.
- Collaborate with implant team to identify both capital and implant targets to grow the overall Globus business.
- Aid in the development of key opinion leader surgeons.
- Manage expenses within budget.
- Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
- Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.
Qualifications
- Bachelor’s Degree with excellent academic achievement
- Minimum 2 years clinical support or relevant experience in the healthcare industry, spine experience is a plus
- History of exceeding, not meeting expectations
- Knowledge of the operating room environment
- Ability to collaborate and influence
- Excellent interpersonal, verbal and written communication skills
- Success in supporting new and disruptive technologies in a market is a plus
- Ability to travel up to 70%
Physical Demands
- Required to sit; climb or balance; and stoop, kneel, crouch or crawl
- Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
- Required to possess specific vison abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
Our Values
- Passionate About Innovation
- Customer Focused
- Teamwork
- Driven
Equal Employment Opportunity
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.