CPI Medical Receptionist Tucson Park

Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona, offering a supportive and inclusive environment for career growth.

About the role

Under the supervision of the Medical Services Manager, the Medical Receptionist performs administrative functions for the medical staff of Intermountain Centers’ Tucson Health Home, a psychiatric outpatient clinic.

Responsibilities

• Greets members and visitors in person or by telephone, answering or referring their inquiries.
• Schedules appointments in person or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional, and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Develops, maintains, and updates files, logs, manuals, and handbooks for medical staff.
• Maintains an approved schedule and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of the position.

Requirements

• High School Diploma or GED required.
• 2-4 years of office experience, including working with the public; medical office experience preferred.
• Minimum 21 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, and AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report, plus proof of vehicle registration and liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (employer provides).

Benefits

• Top-level compensation packages.
• Exceptional health, dental, and disability benefits.
• Career and compensation advancement programs.
• Student loan forgiveness programs.
• 401k company match.
• Bilingual pay differential.
• Holiday, PTO, and employer-paid life insurance.
• Clinical licensure supervision and reimbursement.
• Evidence-based treatment approaches, training, and supervision.