Receptionist - Western Arizona Cardiology - Southwest

About the role

The Receptionist is responsible for managing front desk operations, serving as the first point of contact for visitors, vendors, and callers. This role ensures a professional and welcoming environment while handling incoming calls, directing inquiries, and assisting with administrative support tasks.

Responsibilities

• Answers and directs incoming calls promptly and professionally, taking messages as needed.
• Greets visitors, verifies identification, issues visitor badges, and ensures proper check-in and escort procedures.
• Maintains a visitor log and manages visitor access in accordance with office protocols.
• Assists with office supply inventory, ordering supplies, and coordinating maintenance of office equipment.
• Performs clerical support tasks, including filing, document organization, and basic data entry.
• Ensures the reception area remains neat, organized, and presentable at all times.
• Provides general administrative support to departments as needed.
• Handles incoming and outgoing mail, deliveries, and courier services.
• Maintains confidentiality of sensitive information and follows security procedures for visitor access and document handling.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Requirements

• H.S. Diploma or GED required.
• 0-2 years of experience as a receptionist or in a customer-facing role, preferably in a corporate or office environment.

Skills

• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Suite or equivalent office software.
• Excellent communication skills, both verbal and written.
• Ability to manage a busy phone line and handle multiple inquiries simultaneously.
• Customer-focused with a friendly, professional demeanor.
• Strong attention to detail and ability to maintain accurate records.