CPHS Operations Manager & Projects Coordinator

Primary Duties and Responsibilities

• Provide administrative support to Dean’s Office leadership, primarily the Senior Associate Deans, and support CPHS Assistant Deans as needed to advance college-wide initiatives and operations.
• Serve as Chair of the CPHS Operations Committee.
• In collaboration with university partners and CPHS leadership, identify, develop, implement, and continuously improve administrative workflows and operational processes, coordinating initiatives from planning through implementation.
• Maintain and enhance consistency across CPHS administrative operations, ensuring alignment with institutional policies and evolving operational needs.
• Continuously evaluate administrative processes in partnership with stakeholders to improve operational effectiveness, efficiency, and service delivery.
• Coordinate space reservations for college-wide events such as All-College meetings and multi departmental events.
• Manage donor engagement processes in collaboration with Development, including maintaining accurate records of gifts received, associated documentation, fund allocation, and the tracking of donor stewardship activities such as thank-you communications.
• Maintain and regularly update comprehensive lists of advisory board members and key CPHS stakeholders to support communication and engagement efforts.
• Manage the CPHS restricted accounts in coordination with the CPHS Dean.
• Collaborate with the College’s Principal Business Manager to ensure financial operations and resource allocations are aligned with College priorities and fiscal stewardship processes.
• Organize and maintain scholarship documents.
• Provide administrative support for grants through CARES.
• Identify, gather, and curate story ideas from across the college and partner departments, and coordinate with a designated content specialist to develop final materials.
• Maintain accurate distributions lists for students, faculty, alumni and other key stakeholders for CPHS communication.
• Oversee the CPHS website to ensure content accuracy, consistency, and timeliness, serving as the liaison between individual departments, Assistant Dean for Student Success and Formation, and web content managers responsible for departmental pages.

Required Qualifications

• Demonstrated success coordinating complex operational projects and cross-functional initiatives in a collaborative professional environment; project management certification preferred.
• Ability to work independently, manage competing priorities, and maintain confidentiality with professionalism and discretion.
• Strong organizational, financial, communication (oral and written), and stakeholder engagement skills.
• Proficiency in Microsoft Office and administrative/project management systems.
• Experience working in a fast-paced environment and the ability to respond to high-pressure situations.
• Ability to thrive in an environment of hard work.
• Ability to work effectively with a wide range of constituencies in a diverse community.

Required Education

• Bachelor’s degree required in business, higher education administration, health care administration, organizational leadership, communications, or a related field.
• Master’s degree preferred.

Required Experience

• 3+ years of experience in higher education administration or a similar field, operations, project coordination, executive support, or related fields.