Court Liaison/Administrative Assistant

About the Role

Under the supervision of the Administrator, the Administrative Assistant functions as a support person in the coordination and organization of administrative processes in a high-quality, efficient, and cost-effective manner. This position provides highly sensitive support to the Administrator and demonstrates age-specific and cultural sensitivity towards internal and external customers. All duties are performed in accordance with Joint Commission, Federal and State regulations, Oceans Behavioral Mission, policies and procedures, and Performance Improvement Standards.

Responsibilities

• Performs a wide variety of executive secretarial and administrative duties required for the daily operation of the facility.
• Facilitates communications between the Administrator and key management personnel of the organization.
• Researches and analyzes routine administrative projects for the Administrator.
• Provides follow-up to assignments given to Leadership staff by the Administrator.
• Performs specialized and complex office administrative work requiring the use of independent judgment.
• Completes assignments accurately, in a timely manner, and within procedural guidelines.
• Organizes own work, coordinates projects, sets priorities, meets deadlines, and follows up on assignments with minimal direction.
• Demonstrates a working knowledge of the organization’s departmental procedures and contributes to Performance Improvement.
• Performs other related duties as assigned.

Requirements

• High school diploma preferred; college education desirable, with training in a medical field.
• Additional experience in quality management activities may substitute for clinical experience and/or educational requirements.
• Minimum of 5 years of experience in the clerical field, with at least 4 years as an Administrative Assistant in a multi-staffed psychiatric facility.
• Minimum of 5 years of direct experience with quality management functions.
• Knowledge of Medical Terminology preferred.
• Must be able to read and write.
• Computer literacy, strong verbal and written communication skills.
• Must be well-organized, flexible, and responsible.
• Must be able to communicate knowledge in an educational arena.
• Must possess excellent oral and written communication skills.
• Must be able to type at least 50 correct words per minute.
• Must be proficient in Microsoft Word.
• Must successfully complete CPR certification and an Oceans-approved behavioral health de-escalation program.

Skills

• High energy and excellent organization, time management, and analytical skills to handle a heavy, high-paced workload.
• Ability to work tactfully and cooperatively with a variety of internal and external customers.
• Ability to work with minimal supervision, think globally, and manage multiple details simultaneously.
• Must be able to cope mentally and physically with a potentially high-paced and stressful atmosphere.

Work Environment

• Subject to many interruptions.
• Occasional pressure due to multiple calls and inquiries.
• Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.

Benefits

• Medical, Dental, Vision Coverage (Multiple Plan Options) – eligible first of the month after 30 days.
• 401(k) Retirement Savings Plan with discretionary company match.
• Tuition Reimbursement.
• Daily Pay.
• Paid Time Off.
• Competitive market compensation.
• Short-Term Disability, Long-Term Disability, and Life Insurance.
• Employee Assistance Program.