Counter Staff

About the role

Flour Bakery + Cafe is looking for exceptional counter staff for full + part time positions! You'll be greeting and helping guests, putting pastry orders together, preparing coffee and espresso drinks, taking catering orders, potentially helping prepare sandwiches, and more - all while displaying an amazing sense of hospitality to our guests.

Day-to-day performance expectations

• Availability for at least 3-4 shifts a week, including at least 1 weekend day
• Self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement
• Deliver consistently great hospitality: engage our guests at Flour by greeting them, smiling, treating them with kindness, directing them through the order process, and finding the correct answers to any of their questions
• Enthusiastic, hard-working, possess strong guest service skills, eager to learn, and able to work in a professional kitchen environment

Qualifications

• Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory
• Scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend and one closing shift
• Ability to stand for long periods, walk, push, pull, reach, and lift
• Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
• Must be able to maintain grooming and uniform standards
• Excellent sense of urgency and hospitality
• Ability to recognize when and where help is needed
• Ability to take feedback and direction
• Willingness to work in a team and help all other departments, as needed

Work environment

• Must be able to work in an environment with loud noises, machinery, and at times, tight spaces
• Must be able to work around various aromas and fluctuating temperatures
• We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times
• We do our best to accommodate any staff allergy requests
• Minimum commitment of six months for FOH employees; we do not offer seasonal or temporary work

Compensation

This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32.

Benefits

• Fantastic work environment
• Unparalleled commitment to training to make you a better team member (plus all the pastries you can eat!)
• Health/dental/vision insurance
• 401k with a generous match
• Paid vacation/sick time
• Great staff meal policy
• Real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours