Counter Sales, Warehouse & Delivery Associate

Factors That May Determine Salary

Location

DSG is seeking a Plumbing & HVAC Counter Sales Associate in our Winona, MN location.

About the Role

In this full time, hourly position, work is typically performed between the hours of 7:30 am and 4:30 pm, Monday through Friday, but may vary on occasion according to business needs.

Responsibilities

• Assist customers at the City Desk with order placement and fulfillment
• Aid in all aspects of warehouse duties, including deliveries
• Restock the counter area according to product brand and location
• Maintain a clean and appealing counter display area
• Identify and encourage the sale of additional products as applicable
• Pull material from location to fill each order
• Pack, label, and place filled orders in proper location for delivery
• Ensure a clean, safe working environment
• Use computer and/or RF gun to check on status, availability, and location of product
• Notify Branch Manager about shortages or overages in inventory
• Load delivery trucks as needed
• Handle calls for warehouse when needed
• Assist in receiving as workload permits
• Unload materials as per customer instruction specific to the order or standing instructions to customer's place of business or warehouse facility
• Stay compliant with DOT/FMCSA and OSHA regulations including completion of training activities as required in DSG policy and/or by regulatory authorities
• Adhere to DSG’s safety policy and vehicle safety program
• Keep truck clean inside and out and report any maintenance issues

Requirements

• Valid Driver's License and acceptable driving record, with a current DOT medical card or the ability to obtain one
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing & HVAC products
• Safety training on material handling and forklift driving
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem solving, project management, and analytical skills
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred
• The ability to plan, prioritize and organize work effectively under pressure and time constraints
• The ability to work as part of a team
• Commitment to workplace safety
• Physical ability to lift, push, pull or move items weighing 70-325lbs. with the aid of mechanical device or another person

Qualifications

• Valid Driver's License and acceptable driving record, with a current DOT medical card or the ability to obtain one
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing & HVAC products
• Safety training on material handling and forklift driving
• Excellent relationship building skills
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
• Strong attention to detail, paired with the ability to multi-task
• A knack for active listening to determine customer needs
• Superior problem solving, project management, and analytical skills
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred
• The ability to plan, prioritize and organize work effectively under pressure and time constraints
• The ability to work as part of a team
• Commitment to workplace safety
• Physical ability to lift, push, pull or move items weighing 70-325lbs. with the aid of mechanical device or another person

Skills

• Computer proficiency, preferably in Eclipse or other ERP systems
• Customer service and communication skills
• Problem-solving and analytical skills
• Attention to detail
• Warehouse operations
• Delivery and loading
• Inventory management
• Active listening and customer needs assessment
• Teamwork and collaboration
• Physical labor

Benefits

• Built for You: We are proud to be 100% employee-owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Competitive compensation packages based on your experience and potential.
• Discount on all DSG-supplied products.
• Volunteer hours in addition to PTO.
• Multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• Family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
• Health Savings Account (HSA) with employer contribution.
• Short- and long-term disability.
• Life insurance.
• Discounts on all DSG-supplied products.
• Community involvement and volunteer opportunities.

Pay

Starting pay details are not specified in the job posting, but are determined by factors such as job-specific skills, education, training, job location, years of experience related to this role, and comparison to other employees in the same role.

Schedule

Typically works between the hours of 7:30 am and 4:30 pm, Monday through Friday, but may vary on occasion according to business needs.