Counter Sales Representative - Orlando, FL

About the role

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Responsibilities

• Determine the make and type of product needed.
• Discuss use and features of various parts.
• Research replacement part stock number and price.
• Fill customer orders from stock.
• Place special orders and branch transfers for non-stock orders or backorders.
• Receive payment or obtain credit authorization.
• Advise customers on substitution or modification of part when replacement is not available.
• Receive and fill telephone orders.
• Assist customers with gathering their material and loading the material in their vehicle.
• Make proactive telephone calls to potential new customers and existing customers.
• Greet customers in a timely, professional, and courteous manner.
• Maintain a professional appearance.
• Maintain a clean work area.
• Operate computers to order, enter and retrieve data.
• Sort and place material or items on racks, shelves, or in bins.
• Construct orders based on delivery area preventing stock from being damaged on delivery.
• Examine returned part to determine if defective, and exchange part or refund money.
• Assist in organizing counter Verify correct quantities and items for all sections.

Requirements

• Ability to work in a fast-paced environment.
• Strong math and reading skills.
• Forklift Certification preferred.
• Bilingual (English/Spanish) in South Florida Region.

Physical Demands

• Ability to frequently lift, carry, push, and slide packages that typically weigh up to 50 lbs.
• Frequently requires standing, walking, bending, climbing, reaching with arms, and constant use of hands.
• Ability to stand on feet for majority of an 8-hour day.
• Continuous mental and visual alertness to maintain safety and achieve accuracy.
• Requires flexibility and mobility in body movements.
• Occasionally, may be required to lift items greater than 50 lbs. with assistance.