Counter Sales Representative - Front Office and Yard

Stone Center, a family- and veteran-owned leader in natural stone supply and fabrication since 1952, is hiring a Counter Sales Representative for our Columbus, OH branch. This hybrid role combines front-office counter sales with hands-on yard support — the first point of contact for walk-in and phone customers while also assisting with order fulfillment and yard organization.

Responsibilities

• Greet walk-in customers and assist with product selection, orders, and quotes at the sales counter.
• Answer incoming phone calls, respond to customer inquiries, and process orders and payments.
• Enter and manage orders accurately in the point-of-sale/inventory system.
• Provide product knowledge and recommendations on natural stone and hardscape materials.
• Pull, stage, and load customer orders, including operating a forklift when needed.
• Keep the yard organized, safe, and clean; assist with inventory counts and stock placement.
• Support delivery coordination and assist drivers with loading as needed.
• Follow all safety procedures when operating equipment or handling material.

Requirements

• Prior experience in retail, counter sales, customer service, or yard/warehouse work.
• Comfortable splitting time between an indoor sales counter and outdoor yard environment.
• Ability to lift up to 50 lbs regularly and work safely around equipment and material.
• Basic computer skills for order entry and point-of-sale systems.
• Strong communication skills and a customer-first attitude.
• Forklift certification or experience (training available for the right candidate).
• Background in building materials, natural stone, hardscape, or construction supply (preferred).

Pay

$21 - $23 per hour, commensurate with experience.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.

About Stone Center

Established in 1952, Stone Center is a leading provider and fabricator of natural stone products, primarily Indiana limestone. We operate two fabrication shops in Ohio — Cincinnati and Columbus — and are the leading hardscape supply company in both markets, with 30 employees and continued growth across the Midwest.