Counter Sales Representative

About the role

We are looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!

Responsibilities

• Partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies.
• Advising customers on the tools, hardware, and materials needed to successfully complete their projects.
• Demonstrating equipment use and sharing insights on product quality to help our customers pioneer new solutions in their own work.
• Ensuring adherence to company policies including safety and the use of personal protective equipment to maintain a secure environment.
• Providing excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
• Absolutely ensuring all required paperwork is accurately completed, including coding, costing, and pricing.
• Partnership with customers to identify the best tools and procedures for their specific tasks; demonstrating equipment use to build customer confidence.
• Managing order entry and processing transactions; assisting the team with the reconciliation of deposits.
• Coordinating via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
• Contributing to an outgoing call strategy to support the continued growth and success of the branch.
• Cooking up the transfer of merchandise between locations to meet customer needs.
• Maintaining a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stocking shelves and maintaining welcoming showroom displays to provide an excellent customer experience.
• Cooking up the transfer of merchandise between locations to meet customer needs.

Requirements

• High School Diploma or equivalent required.
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Qualifications

• 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).

Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

Pay & Schedule

• Pay range - $23-24/hr
• Monday thru Friday, 7:30-4pm hours.

Schedule

• Monday thru Friday, 7:30-4pm hours.