Counter Sales Person - Kapolei, HI

The Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. Summary This is a fast-paced, customer-focused role responsible for supporting daily retail operations through exceptional customer service, sales support, order processing, and administrative coordination. The position serves as a primary point of contact for walk-in and phone customers while assisting with counter sales, cash handling, invoicing, inventory support, and accounts payable/accounts receivable processes. The ideal candidate thrives in a dynamic shop environment, enjoys building customer relationships, can successfully manage multiple priorities, and maintains accuracy while working under pressure. This is not a traditional clerical office position and requires frequent interaction with customers, sales staff, warehouse personnel, and delivery operations. Key Responsibilities Provide exceptional customer service to walk-in and phone customersManage a high volume of inbound customer calls and inquiriesProcess customer orders and create delivery tickets for warehouse fulfillmentSupport counter sales activities, including pricing, product information, and sales transactions.Operate cash registers and process cash, check, and credit card payments accuratelyPrint invoices, sales orders, and related documentationAssist customers with product selection and coordinate solutions to meet customer needsMaintain positive relationships with current and prospective customersSupport inventory management activities and collaborate with sales staff to maintain inventory accuracyProcess Accounts Payable (AP) and Accounts Receivable (AR) transactionsMaintain accurate records, filing systems, and customer documentationCoordinate with warehouse personnel on order fulfillment and shipment activitiesAssist with warehouse operations and special projects as neededCommunicate professionally with customers, vendors, and internal teamsAdhere to company policies, safety procedures, and operational standards Disclaimer - The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Typical Education High school diploma or General Education Degree (GED) required. A combination of education, training, and relevant experience may be considered in lieu of formal education requirements. Skills & Relevant Experience 3+ years of related customer service, sales support, retail operations, office administration, or similar experiencePrevious counter sales or retail sales experience a plusExperience with invoicing, pricing, order entry, and customer account managementKnowledge of Accounts Payable and Accounts Receivable processesExperience using multi-line phone systemsInventory management experienceBackground in turf, horticulture, agriculture, or related industriesBilingual English and Spanish skillsFamiliarity with industry-specific software and business systemsKnowledge of company products and equipmentStrong customer service and interpersonal skillsExperience handling cash and processing transactions accuratelyExperience working in a fast-paced, customer-facing environment while maintaining accuracy and professionalismStrong organizational skills with exceptional attention to detailAbility to effectively multitask and adapt to changing prioritiesHazmat and DOT regulation knowledgeStrong verbal and written communication skillsAbility to perform basic mathematical calculations including addition, subtraction, multiplication, division, percentages, and ratios. Requirements Valid Driver's LicenseProficiency with Microsoft Office and standard business applicationsAbility to perform basic math functions Job Requisition ID: 27233 Travel Required: Less than 10% Location(s): T&H Retail - Kapolei HI Country: United States Wage range or rate of pay: $23.00 - $26.00/hour DOE, plus annual incentive plan eligibility The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. Attractive total rewards package that includes: Medical, dental, vision coverage401(k) savings planPaid Family Building LeaveGenerous Paid Time Off - Eligible employees may accrue up to 160 hours in year 110 Paid HolidaysRelocation Assistance Program (where applicable)Education AssistanceBenefits details available at simplotbenefits.comThe Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. If the Simplot Company decides to offer you this position, such offer will be conditioned on your satisfactory completion of a post-offer criminal background check. For Washington Job Applicants, see the Washington State Attorney General’s Washington Fair Chance Act Guide and RCW 49.94.010 for more information.**