Counter Sales Person

About the role

The Counter Sales Person is responsible for providing assistance to customers during the sales/purchase process and for responding to customer inquiries in a professional manner. Maintain an awareness of all product knowledge information (including product catalogs, price sheets, etc.), product promotions and advertisements. Markets all products sold and suggests replacement/alternative products when appropriate. This is a safety-sensitive position, the ability to work in a constant state of awareness and in a safe manner is imperative. Candidates offered employment must undergo a pre-employment drug test. The test screens for drugs including amphetamines, cocaine, marijuana, methamphetamines, opiates, oxycodone, and phencyclidines, following the cutoff levels set by the U.S. Department of Health and Human Services (HHS) and the Substance Abuse and Mental Health Services Administration (SAMHSA). This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Responsibilities

• Provide assistance to customers during the sales/purchase process
• Respond to customer inquiries in a professional manner
• Maintain awareness of product knowledge (catalogs, price sheets, etc.)
• Stay informed of product promotions and advertisements
• Market all products sold
• Suggest replacement/alternative products when appropriate
• Work safely in a safety‑sensitive role
• Undergo pre‑employment drug testing
• Submit to background check for job‑related convictions

Qualifications

• High school diploma or equivalent preferred
• Experienced in Microsoft Word and Excel
• Minimum of one year experience in the electrical industry and/or knowledge of electrical products required
• Strong mathematical ability
• Basic familiarity with the use of a personal computer
• Ability to communicate clearly and concisely in written and verbal formats
• Demonstrated time management and organizational skills, including ability to plan and manage multiple priorities simultaneously
• Ability to work well in a team environment
• Strong customer service orientation

Requirements

• Ability to stand and walk for prolonged periods of time
• Ability to utilize a computer keyboard, computer monitor, and telephone
• Ability to bend, climb, push, and pull, including ability to maneuver at heights and in tight or small places
• Ability to routinely lift, carry, and otherwise transport work‑related materials that frequently weigh up to 70 lbs. and that may occasionally weigh in excess of 70 lbs.