Counter Sales HVAC Products
Hercules Industries · Tempe, AZ · 1 mo ago
Management$23–$26/hrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove disclaimer? The disclaimer is boilerplate? It's generic; but it's part of job description. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about not comprehensive inventory maybe considered boilerplate? It's not EEO but it's a disclaimer. Might be considered legal boilerplate. Safer to remove it. Also remove EEO statement. Also remove "Hercules Industries is an equal opportunity employer..." etc. Also remove "Comprehensive benefits are an important component..."? That's benefits description, we need to keep benefits. But the paragraph about benefits includes details; we should keep that. However we need to format benefits as a list under Benefits heading.
We need sections: About the role (maybe a brief summary). Responsibilities (list). Qualifications (maybe combine Education/Experience etc). Skills (maybe list skills). Benefits (list). Pay (hourly range). Schedule (M-F 7am-4pm). Also maybe "Attendance Demands" but schedule already covers.
We must not create sections with filler like "not specified". We have pay and schedule specifics.
We need to preserve all substantive info: duties, qualifications, education/experience, language skills, math skills, computer skills, reasoning ability, attendance demands, physical demands, work environment, benefits details.
We need to decide how to structure. Could have sections: About the role (summary paragraph). Responsibilities (ul). Qualifications (maybe includes Education/Experience, plus other qualifications like self-motivated etc). Skills (maybe language, math, computer, reasoning). Benefits (ul). Pay (p). Schedule (p). Possibly also Physical Demands and Work Environment could be under Requirements? But we have no specific heading for those; we could include them under Requirements or maybe under a separate section like "Working Conditions". But the instruction only allows those headings; we can't create new headings. So we must fit content into allowed headings. Could put physical demands and work environment under Requirements (maybe as subpoints). Or we could include them under Responsibilities? Not appropriate. Better to put them under Requirements as additional bullet points.
We must not invent headings like "Physical Demands". So we will include them as bullet points under Requirements.
We need to avoid duplicating lines. Ensure we capture all substantive info.
Let's extract substantive info:
About the role: "The Counter Sales associate is primarily responsible for selling and promoting HVAC products in person at the sales counter and/or over the phone. Quotes product prices on standard items, enters orders into computer system, and relays pertinent order information to the customer."
Responsibilities (Essential Duties And Responsibilities):
- Receives and processes requests directly from external/internal customers for price quotations, purchase orders, order changes, adjustments, and cancellations.
- Accumulates all necessary information to prepare quotations on special items and assists and coordinates efforts with other company personnel to deliver quotations on special items.
- Uses computer system to retrieve customer information, stock status information, the status of purchase orders, and makes changes as needed.
- Enters orders accurately in the computer system in a timely manner.
- Ensures that correct codes are used for retrieving and inputting information.
- Follows up on orders by checking the computer system and with other departments for delivery information.
- Works closely to expedite delivery of scheduled shipments and communicates information to customer.
- Processes required information in the computer system to ensure accurate credit is given to customer for returned goods.
- Exhibits friendly and helpful attitude.
- Establishes and maintains customer relationships by solving customer problems, utilizing product knowledge to satisfy customer needs, and offering outstanding customer-focused service.
- Counter sales support and backup as needed.
- Participates in product meetings, seminars and training schools to enhance and maintain product knowledge.
- Excellent attendance and the ability to meet deadlines is required.
- Other duties may be assigned.
Qualifications (Education/Experience etc):
- General knowledge of HVAC required.
- General knowledge of sheet metal products fabrication is a plus.
- Administrative/Clerical experience.
- High School diploma or GED required.
- Experience with MS Office including Word, Excel and Outlook.
- Qualified applicants must be customer-oriented and motivated with excellent verbal communication skills and strong phone skills.
- Ability to analyze customer needs and to recommend the proper course of action.
- Ability to organize and prioritize assigned tasks, job projects and deadlines.
- Must possess ability to keep abreast of product applications and technology trends.
- Ability to pass background check and drug screen.
Language Skills:
- Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs.
Mathematical Skills:
- Ability to perform mathematical calculations required to accurately complete assigned tasks.
Computer Skills:
- Excellent computer skills including Microsoft Office.
Reasoning Ability:
- Ability to interpret a variety of instructions furnished in oral or written form.
- Ability to use sound judgment and problem-solving skills.
Attendance Demands:
- Attendance is required Monday through Friday, 7:00 A.M. to 4:00 P.M. or within normal business hours as established by the supervisor.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English.
- The employee frequently is required to reach with hands and arms.
- The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include ability to adjust focus.
Work Environment:
- The noise level in the work environment is usually moderate but may be loud on occasion.
- This is a fast-paced environment.
Benefits:
- Comprehensive benefits are an important component of an employee's compensation package.
- Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.
- Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D).
- We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).
- We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP).
- Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.
- Hercules encourages and supports participation in service activities that contribute to our community.
- Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.
- The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.
Pay: "$23.00- $26.00 per hour."
Schedule: "M-F, 7 a.m. to 4 p.m."
We also have attendance demands similar to schedule; we can combine.
We must not repeat job title as heading. So no heading for Counter Sales associate.
We need to output only HTML fragment.
Let's decide sections:
- About the role (
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove disclaimer? The disclaimer is boilerplate? It's generic; but it's part of job description. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about not comprehensive inventory maybe considered boilerplate? It's not EEO but it's a disclaimer. Might be considered legal boilerplate. Safer to remove it. Also remove EEO statement. Also remove "Hercules Industries is an equal opportunity employer..." etc. Also remove "Comprehensive benefits are an important component..."? That's benefits description, we need to keep benefits. But the paragraph about benefits includes details; we should keep that. However we need to format benefits as a list under Benefits heading.
We need sections: About the role (maybe a brief summary). Responsibilities (list). Qualifications (maybe combine Education/Experience etc). Skills (maybe list skills). Benefits (list). Pay (hourly range). Schedule (M-F 7am-4pm). Also maybe "Attendance Demands" but schedule already covers.
We must not create sections with filler like "not specified". We have pay and schedule specifics.
We need to preserve all substantive info: duties, qualifications, education/experience, language skills, math skills, computer skills, reasoning ability, attendance demands, physical demands, work environment, benefits details.
We need to decide how to structure. Could have sections: About the role (summary paragraph). Responsibilities (ul). Qualifications (maybe includes Education/Experience, plus other qualifications like self-motivated etc). Skills (maybe language, math, computer, reasoning). Benefits (ul). Pay (p). Schedule (p). Possibly also Physical Demands and Work Environment could be under Requirements? But we have no specific heading for those; we could include them under Requirements or maybe under a separate section like "Working Conditions". But the instruction only allows those headings; we can't create new headings. So we must fit content into allowed headings. Could put physical demands and work environment under Requirements (maybe as subpoints). Or we could include them under Responsibilities? Not appropriate. Better to put them under Requirements as additional bullet points.
We must not invent headings like "Physical Demands". So we will include them as bullet points under Requirements.
We need to avoid duplicating lines. Ensure we capture all substantive info.
Let's extract substantive info:
About the role: "The Counter Sales associate is primarily responsible for selling and promoting HVAC products in person at the sales counter and/or over the phone. Quotes product prices on standard items, enters orders into computer system, and relays pertinent order information to the customer."
Responsibilities (Essential Duties And Responsibilities):
- Receives and processes requests directly from external/internal customers for price quotations, purchase orders, order changes, adjustments, and cancellations.
- Accumulates all necessary information to prepare quotations on special items and assists and coordinates efforts with other company personnel to deliver quotations on special items.
- Uses computer system to retrieve customer information, stock status information, the status of purchase orders, and makes changes as needed.
- Enters orders accurately in the computer system in a timely manner.
- Ensures that correct codes are used for retrieving and inputting information.
- Follows up on orders by checking the computer system and with other departments for delivery information.
- Works closely to expedite delivery of scheduled shipments and communicates information to customer.
- Processes required information in the computer system to ensure accurate credit is given to customer for returned goods.
- Exhibits friendly and helpful attitude.
- Establishes and maintains customer relationships by solving customer problems, utilizing product knowledge to satisfy customer needs, and offering outstanding customer-focused service.
- Counter sales support and backup as needed.
- Participates in product meetings, seminars and training schools to enhance and maintain product knowledge.
- Excellent attendance and the ability to meet deadlines is required.
- Other duties may be assigned.
Qualifications (Education/Experience etc):
- General knowledge of HVAC required.
- General knowledge of sheet metal products fabrication is a plus.
- Administrative/Clerical experience.
- High School diploma or GED required.
- Experience with MS Office including Word, Excel and Outlook.
- Qualified applicants must be customer-oriented and motivated with excellent verbal communication skills and strong phone skills.
- Ability to analyze customer needs and to recommend the proper course of action.
- Ability to organize and prioritize assigned tasks, job projects and deadlines.
- Must possess ability to keep abreast of product applications and technology trends.
- Ability to pass background check and drug screen.
Language Skills:
- Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs.
Mathematical Skills:
- Ability to perform mathematical calculations required to accurately complete assigned tasks.
Computer Skills:
- Excellent computer skills including Microsoft Office.
Reasoning Ability:
- Ability to interpret a variety of instructions furnished in oral or written form.
- Ability to use sound judgment and problem-solving skills.
Attendance Demands:
- Attendance is required Monday through Friday, 7:00 A.M. to 4:00 P.M. or within normal business hours as established by the supervisor.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English.
- The employee frequently is required to reach with hands and arms.
- The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include ability to adjust focus.
Work Environment:
- The noise level in the work environment is usually moderate but may be loud on occasion.
- This is a fast-paced environment.
Benefits:
- Comprehensive benefits are an important component of an employee's compensation package.
- Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.
- Hercules Industries offers the following insurance: medical, dental, vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life AD&D).
- We pay Holiday, vacation, and sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).
- We offer a 401(k) Savings Plan and an Employee Stock Ownership Plan (ESOP).
- Effective October 1, 2019, Hercules became an employee-owned company. An ESOP is a qualified retirement plan.
- Hercules encourages and supports participation in service activities that contribute to our community.
- Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.
- The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.
Pay: "$23.00- $26.00 per hour."
Schedule: "M-F, 7 a.m. to 4 p.m."
We also have attendance demands similar to schedule; we can combine.
We must not repeat job title as heading. So no heading for Counter Sales associate.
We need to output only HTML fragment.
Let's decide sections:
- About the role (About the role
...)
- Responsibilities (Responsibilities
- ...)
Requirements
- ...)
Benefits
- ...)
Pay
$23.00‑$26.00 per hour
) (use en dash? keep as given) - Schedule (Schedule
Monday‑Friday, 7:00 AM – 4:00 PM
) maybe keep as "M-F, 7 a.m. to 4 p.m." We must not create sections with filler. All have content. We need to ensure we don't include boilerplate like EEO, disclaimer, etc. We removed those. Check for duplicated lines: we have "Excellent attendance and the ability to meet deadlines is required." appears in Responsibilities and also Attendance Demands. Might be duplicate; we should keep only one instance. We'll keep it under Responsibilities maybe, and not duplicate under Attendance Demands (since schedule covers). We'll keep attendance demands as schedule. We also have "Ability to pass background check and drug screen." under Qualifications. We have "Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs." under Language Skills. We have "Ability to perform mathematical calculations required to accurately complete assigned tasks." under Math Skills. We have "Excellent computer skills including Microsoft Office." under Computer Skills. We have "Ability to interpret a variety of instructions furnished in oral or written form." and "Ability to use sound judgment and problem-solving skills." under Reasoning Ability. Physical demands and work environment we will include as bullet points under Requirements. Now we need to ensure we preserve all substantive info: Did we miss any? Let's list all bullet points from original and see if covered. Original sections: Essential Duties And Responsibilities (list we captured). Good. QUALIFICATIONS: includes bullet list: self-motivated, exceptionally well organized, always customer service oriented. Reasonable accommodation may be made... (we can include self-motivated etc). Also "Applicant must be self-motivated, exceptionally well organized, and always customer service oriented." We missed that. Need to include under Requirements or Qualifications. Also "Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions." That's boilerplate? It's about accommodation; maybe we can keep but it's generic legal. Might be considered boilerplate; but it's not EEO. However it's a standard statement; but we might keep it as part of qualifications? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is a legal accommodation statement; could be considered legal boilerplate. Safer to remove. EDUCATION And/or EXPERIENCE: we captured. LANGUAGE SKILLS: captured. MATHEMATICAL SKILLS: captured. COMPUTER SKILLS: captured. REASONING ABILITY: captured. ATTENDANCE DEMANDS: we have schedule. PHYSICAL DEMANDS: captured. WORK ENVIRONMENT: captured. DISCLAIMER: removed. EEO statement: removed. Benefits paragraph: captured. Now also need to include "General knowledge of HVAC required." etc. Also "General knowledge of sheet metal products fabrication is a plus." Also "Administrative/Clerical experience." Also "High School diploma or GED required." Also "Experience with MS Office including Word, Excel and Outlook." Also "Qualified applicants must be customer-oriented and motivated with excellent verbal communication skills and strong phone skills." Also "Ability to analyze customer needs and to recommend the proper course of action." Also "Ability to organize and prioritize assigned tasks, job projects and deadlines." Also "Must possess ability to keep abreast of product applications and technology trends." Also "Ability to pass background check and drug screen." Also "Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs." Also "Ability to perform mathematical calculations required to accurately complete assigned tasks." Also "Excellent computer skills including Microsoft Office." Also "Ability to interpret a variety of instructions furnished in oral or written form." Also "Ability to use sound judgment and problem-solving skills." Also "Attendance is required Monday through Friday,