Counter - Inside Sales Representative

Primary Duties

• Aid and resolve customer requests and/or issues promptly and professionally.
• Help customers choose the best solutions from Crescent Electric products and services to meet their needs.
• Collaborate with Purchasing Department, account managers, quotations specialists, product champions, and other branch personnel to provide competitive quotes.
• Continuously enhance knowledge of Crescent product inventory, its location in the facility, and sales techniques.

Qualifications

• High school diploma or equivalent.
• Related sales experience preferred and/or training.
• Exceptional phone and customer service skills.

Physical Demands

• Often standing, walking, bending, reaching, climbing, and stooping.
• Occasional sitting, talking/hearing.
• The use of hands/fingers often needed.
• Ability to move quickly between the counter and warehouse areas.
• Lifting and carrying:
  • Continuous: 1-20 lbs.
  • Frequent: 21-50 lbs.
  • Occasional: 51-100 lbs.

Total Rewards and Benefits

• Eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment.
• Eligible for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Other benefits include supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
• Employees are automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

Culture and Values

• Family-owned business.
• Culture of quality.
• Opportunities for professional growth and personal development.
• Commitment to serving the communities we serve through teamwork and customer focus.
• Equal opportunity employer.
• Committed to the full inclusion of all qualified individuals.